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[Bug 1106126] Re: OpenERP v7 Win : Printing problem

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Hello Jignesh,

First, thank you for your prompt response.

Well thing are going from bad to worst...  I guest I need clear
instruction on how to proceed with update.  I have included a copy of
the server logfile so you can see the whole picture.

My update procedure (Please validate)

a) Uninstall the current service and and server (I use the Control Pannel)
b) Install the latest stable nightly build
c) Application start with installer
d) Login as admin in my last database (it is a minimum install, I installed Accounting and Finance)
e) Bunch of error messages (see logfile)
f) Stop service OpenERP
g) Run openerp-server.exe -d BEv7Stable -u all from command line
h) Login as admin
i) Logout
j) Stop openerp-server.exe command line process
k) Restart the service OpenERP
l) Login as admin (still bunch of error message)
m) Logout
n) Create a new database
o) Login as admin
p) Install Accounting and Finance (A couple of others modules install automatically with it)
q) Go to Configuration, Sociétés, Modifier
r) Change Company name to Béton Etcetera, change page format to US Letter, save modification
s) Click the preview header/footer button
t) Error message regarding the fonts
u) Logout, stop service OpenERP
v) Copy the corrected fonts.pyo files to server/server/reportlab/lib
w) Restart server, login as admin
x) Goto preview header/footer button
z) No error message but same result

Do you have a clue why printing does not work?  I am running Win2k3
service pack 2 with latest patch.

How should I proceed to update an existing database because right now it
does not work.  I need to create a new database.  It seem that there is
some package that I been remove from the installer and when we upgrade
an existing database, it does not know where to get the missing package.

Any hint would be appreciated.

Regards


** Attachment added: "Server log"
   https://bugs.launchpad.net/openobject-server/+bug/1106126/+attachment/3504360/+files/openerp-server.log

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https://bugs.launchpad.net/bugs/1106126

Title:
  OpenERP v7 Win : Printing problem

Status in OpenERP Server:
  Incomplete

Bug description:
  Hello everyone!

  
  I am now running the very last stable version (openerp-allinone-setup-7.0-20130126-000101.exe) on a Windows Server 2003.  

  The problem with «fonts.pyo» is still present.  You need to replace
  that file.  Once I replaced that file, I am face with another printing
  problem.  Here is the message in the server logfile

  «2013-01-26 09:49:54,214 3680 ERROR ? openerp.addons.web.http.HttpRequest.dispatch: An error occurred while handling a json request
  Traceback (most recent call last):
    File "C:\Program Files\OpenERP 7.0\Server\server\openerp\addons\web\http.py", line 276, in dispatch
  TypeError: index() takes exactly 4 arguments (2 given)»

  Nothing else.  The output pdf file would contains this message:

  «<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN">
  <title>500 Internal Server Error</title>
  <h1>Internal Server Error</h1>
  {"message": "OpenERP WebClient Error", "code": 300, "data": {"debug": "Client Traceback (most recent call last):\n  File \"C:\\Program Files\\OpenERP 7.0\\Server\\server\\openerp\\addons\\web\\http.py\", line 276, in dispatch\nTypeError: index() takes exactly 4 arguments (2 given)\n", "type": "client_exception"}}
  »

  How could I see what arguments are past so I can provide more details?
  This is pretty much a show stopper since you cannot visualize any data
  in the ERP.


  Thanks

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