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[helpdesk <helpdesk@xxxxxxxxxxxxxx>]

Dave,

Bug is reproducible \ I.E it happens 100% constantly every time.

I haven't ruled out poor coding within the Java App itself,
unfortunately it is on an Management System Server so it may be hard to
get a copy of the App.

Is there any further Diagnostics I can provide from my end to help
narrow down the bug?

P.S this fault does not occur on Java Standard Browser Extension on
Windows.

-- 
firefox 3.5.5 icedtea bug java app
https://bugs.launchpad.net/bugs/491181
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which is subscribed to openjdk-6 in ubuntu.

Status in “openjdk-6” package in Ubuntu: Incomplete

Bug description:
Binary package hint: firefox-3.5

when java app is run, icetea asks for authentication for the app,

icedtea constantly asks for a password even though you type it in correctly, on the 4th try , firefox completely closes attached is gdb

ProblemType: Bug
Architecture: amd64
Date: Wed Dec  2 14:06:21 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release amd64 (20091027.1)
Package: firefox-3.5 3.5.5+nobinonly-0ubuntu0.9.10.1
ProcEnviron:
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
SourcePackage: firefox-3.5
Uname: Linux 2.6.31-15-generic x86_64
XsessionErrors: (polkit-gnome-authentication-agent-1:1987): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed