openjdk team mailing list archive

[Don Myers <donmyers@xxxxxxxxxxxxx>]

Till, you hit the nail on the head!!!!!!! You are wonderful!!!!!!!!

I have no way of going back to my 12.10 installs since they have all been updated to 13.04. But I ran some tests on 13.04. Here are the results:
IcedTea-7-jre -  current version from repository - fails
Oracle 1.7.0_17 - from http://www.webupd8.org - fails
IcedTea-6-jre -  current version from repository - works perfectly
Oracle 1.6.0_43 - from http://www.webupd8.org - works perfectly
Windows 7 with Java 7, Update 17 - works perfectly

I have verified these results on two machines. Overall, I hadn't had any
problems that I knew of with Java 7 on Ubuntu. But for doing this
printing from the court house records (and your description of how it
works is perfect - I just hadn't figured out that it might have been a
Java problem instead of a printing problem) apparently there is a
problem with how Ubuntu, or Linux in general, handles getting the images
using Java 7, either IcedTea or Oracle. Using Java 7 in Windows to do
the same printing works perfectly, so it seems like it isn't an issue
with Java 7 on the court house end.

I am most happy now that I can print the documents again in Ubuntu
without having to shut down and reboot in Windows just to print a deed.

Is there any additional testing I can do to help out the developers
solve the issue with Java 7?

Thank you so very much for your assistance!!!!!!!

Don

-- 
You received this bug notification because you are a member of OpenJDK,
which is subscribed to openjdk-7 in Ubuntu.
https://bugs.launchpad.net/bugs/1066932

Title:
  Documents Retrived as Tiff Images Print as Blank Pages

Status in “cups” package in Ubuntu:
  Invalid
Status in “openjdk-7” package in Ubuntu:
  New

Bug description:
  I print deeds and other documents from court house records.  They are
  accessed by a browser through java. Both Firefox and Chrome work fine.
  Java is used to retrieve these documents for viewing. For printing,
  there is a special button to click for printing which allows page
  selection, printer selection, etc. The pages are retrieved to the
  printer as TIFF images. When printing them in 12.04 using cups
  1.5.3-0ubuntu4 evertything is fine. When trying to print them in 12.10
  with cups 1.6.1-0ubuntu10 the pages are blank. This happens whether or
  not I'm printing to a printer or using cups-pdf. When I click the
  print button in 12.04, the process says fetching page 1, printing page
  1, fetching page 2, printing page 2, etc. In 12.10 the process shows
  the same thing, but the time fetching is about 3 times longer than in
  12.04. As I said, In 12.10 the images are blank. In 12.04 the document
  prints perfectly.

  In the lsb_release -rd in the terminal, the release just shows as
  Ubuntu 12.10. Since both 12.04 and 12.10 both appear to be using the
  same java release, and since I have the same browser versions and they
  are current on both systems, the only thing different is the version
  of cups between the two systems.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: cups 1.6.1-0ubuntu10
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  ApportVersion: 2.6.1-0ubuntu3
  Architecture: amd64
  Date: Mon Oct 15 10:55:06 2012
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Beta amd64 (20120926)
  KernLog: Oct 15 10:33:01 don-NY553AAR-ABA-e9220y kernel: [ 2221.071917] SGI XFS with ACLs, security attributes, realtime, large block/inode numbers, no debug enabled
  Lpstat:
   device for HP-Officejet-Pro-8000-A809: hp:/net/Officejet_Pro_8000_A809?ip=192.168.10.104
   device for ML-1710: usb://Samsung/ML-1710?serial=6101-03042537580
   device for PDF: cups-pdf:/
  MachineType: HP-Pavilion NY553AAR-ABA e9220y
  Papersize: letter
  PpdFiles:
   PDF: Generic CUPS-PDF Printer
   HP-Officejet-Pro-8000-A809: HP Officejet Pro 8000 a809, hpcups 3.12.6
   ML-1710: Samsung ML-1710, 2.0.0
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=7376c9ea-59af-48b1-b54e-facecc160ff8 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/22/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 5.09
  dmi.board.name: ALOE
  dmi.board.vendor: FOXCONN
  dmi.board.version: 1.01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.09:bd01/22/2010:svnHP-Pavilion:pnNY553AAR-ABAe9220y:pvr:rvnFOXCONN:rnALOE:rvr1.01:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: NY553AAR-ABA e9220y
  dmi.sys.vendor: HP-Pavilion

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1066932/+subscriptions