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[Phill <1390818@xxxxxxxxxxxxxxxxxx>]

** Changed in: openlp
   Importance: Undecided => Low

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https://bugs.launchpad.net/bugs/1390818

Title:
  Handle connection errors in FTW gracefully

Status in OpenLP - Worship Presentation Software:
  In Progress

Bug description:
  We have had quite a lot of reports with the following traceback. We
  should handle bad connectivity better.

  See http://support.openlp.org/scp/tickets.php?id=2566

  *OpenLP Bug Report*
  Version: {u'full': u'2.0.5', u'version': u'2.0.5', u'build': None}

  --- Details of the Exception. ---

  running first time wizard

  --- Exception Traceback ---
  Traceback (most recent call last):
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/openlp.core.ui.firsttimeform", line 271, in onCurrentIdChanged
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/openlp.core.ui.firsttimeform", line 396, in _preWizard
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/openlp.core.ui.firsttimeform", line 353, in _getFileSize
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/urllib", line 86, in urlopen
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/urllib", line 207, in open
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/urllib", line 450, in open_https
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/urllib", line 371, in http_error
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/urllib", line 634, in http_error_302
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/urllib", line 660, in redirect_internal
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/urllib", line 207, in open
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/urllib", line 437, in open_https
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/httplib", line 1102, in getreply
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/httplib", line 1030, in getresponse
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/httplib", line 407, in begin
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/httplib", line 365, in _read_status
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/socket", line 430, in readline
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/ssl", line 241, in recv
  File "/Users/martin/Projects/openlp/OpenLP-2.0.5/build/pyi.darwin/OpenLP/out00-PYZ.pyz/ssl", line 160, in read
  IOError: [Errno socket error] [Errno 54] Connection reset by peer

  --- System information ---
  Platform: Darwin-14.0.0-x86_64-i386-32bit

  --- Library Versions ---
  Python: 2.7.3
  Qt4: 4.8.3
  Phonon: 4.4.0
  PyQt4: 4.9.4
  QtWebkit: 534.34
  SQLAlchemy: 0.7.9
  SQLAlchemy Migrate: 0.7.2
  BeautifulSoup: 3.2.1
  lxml: 2.3.2
  Chardet: 2.0.1
  PyEnchant: -
  PySQLite: -
  Mako: 0.7.2
  pyUNO bridge: -

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