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[Ken Roberts <alisonken1@xxxxxxxxx>]

** Changed in: openlp
     Assignee: Phill (phill-ridout) => Ken Roberts (alisonken1)

** Changed in: openlp
       Status: New => In Progress

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https://bugs.launchpad.net/bugs/1409627

Title:
  Internet Connection Issues in FTW stop OpenLp from Starting

Status in OpenLP - Worship Presentation Software:
  In Progress

Bug description:
  Kind of related to this bug:
  https://bugs.launchpad.net/openlp/+bug/1409031

  On Windows XP. Start OpenLP for the first time, and progress to the
  downloading resources page. After waiting about a minute OpenLP bugs
  out with the following bug report. In the case of get_web_page raising
  an exception, perhaps an HTTPError, the user should be sent to the no
  internet connection page, so that they can complete the FTW.

  **OpenLP Bug Report**
  Version: {'full': '2.1.1-bzr2471', 'build': 'bzr2471', 'version': '2.1.1'}

   --- Exception Traceback ---
  Traceback (most recent call last):
    File "D:\OpenLP_Development\OpenLP_Code\bug-1409031\openlp\core\ui\firsttimeform.py", line 300, in on_current_id_changed
    File "D:\OpenLP_Development\OpenLP_Code\bug-1409031\openlp\core\ui\firsttimeform.py", line 185, in _download_index
    File "D:\OpenLP_Development\OpenLP_Code\bug-1409031\openlp\core\utils\__init__.py", line 407, in get_web_page
    File "c:\Python33\lib\urllib\request.py", line 156, in urlopen
      return opener.open(url, data, timeout)
    File "c:\Python33\lib\urllib\request.py", line 475, in open
      response = meth(req, response)
    File "c:\Python33\lib\urllib\request.py", line 587, in http_response
      'http', request, response, code, msg, hdrs)
    File "c:\Python33\lib\urllib\request.py", line 513, in error
      return self._call_chain(*args)
    File "c:\Python33\lib\urllib\request.py", line 447, in _call_chain
      result = func(*args)
    File "c:\Python33\lib\urllib\request.py", line 595, in http_error_default
      raise HTTPError(req.full_url, code, msg, hdrs, fp)
  urllib.error.HTTPError: HTTP Error 407: Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy filter is denied.  )

  --- System information ---
  Platform: Windows-XP-5.1.2600-SP3

  --- Library Versions ---
  Python: 3.3.2
  Qt4: 4.8.5
  Phonon: 4.4.0
  PyQt4: 4.10.3
  QtWebkit: 534.34
  SQLAlchemy: 0.9.4
  SQLAlchemy Migrate: -
  BeautifulSoup: 4.3.2
  lxml: 3.2.3
  Chardet: 2.2.1
  PyEnchant: 1.6.6
  Mako: 1.0.0
  pyICU: 1.5
  pyUNO bridge: -
  VLC: 2.0.1 Twoflower

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