← Back to team overview

openshot.bugs team mailing list archive

[Bug 1611405] [NEW] OpenShot 2.0.7 Crashes When Exporting Video (Windows 7 x64)

 

Public bug reported:

1) OS Name & Version: Windows 7 (64-bit) with Service Pack 1
2) Installation Method: MSI from OpenShot.org download page
3) Version of OpenShot: 2.0.7

Copy and pasting from here (slightly edited):
https://github.com/OpenShot/openshot-qt/issues/269

I am trying to create my first video in OpenShot 2.x (about 6 minutes long). I exported a video clip (with audio), an extra audio clip so that I could add some commentary to the first few minutes of the video, and a picture of something I mentioned in the video so that I could have it appear in the upper-right corner for a few seconds. Here's a screenshot of what OpenShot looks like with the imported content:
https://cloud.githubusercontent.com/assets/18017139/17503710/045c5382-5dc0-11e6-87b4-b869a273cb22.png

When I go to export the video, regardless of the settings I have tried,
OpenShot crashes when I click on "Export Video". I have tried with the
following combination of settings:

MP4/h.264 Video
1080p @60 FPS
High Quality
Audio Sample Rate 48000

MP4/h.264 Video
1080p @30 FPS
High Quality
Default Audio Sample Rate (44100)

WEBM/vpx Video
1080p @60 FPS
High Quality
Audio Sample Rate 48000

MP4/h.264 Video
1080p @60 FPS
High Quality
Default Audio Sample Rate (44100)

I even tried deleting the picture from the timeline early on, and
retrying, and it didn't help. I have yet to complete a single encode on
Windows. I was able to get it to work (after a fashion and many crashes)
in Fedora 24 with the version of OpenShot from the RPMFusion repository.

I have also saved a memory dump from the crash on Windows:
https://www.gt500.org/openshot/crash_8-9-2016/launch.exe.dmp.bz2

** Affects: openshot
     Importance: Undecided
         Status: New

-- 
You received this bug notification because you are a member of OpenShot
Bugs, which is subscribed to OpenShot Video Editor.
https://bugs.launchpad.net/bugs/1611405

Title:
  OpenShot 2.0.7 Crashes When Exporting Video (Windows 7 x64)

Status in OpenShot Video Editor:
  New

Bug description:
  1) OS Name & Version: Windows 7 (64-bit) with Service Pack 1
  2) Installation Method: MSI from OpenShot.org download page
  3) Version of OpenShot: 2.0.7

  Copy and pasting from here (slightly edited):
  https://github.com/OpenShot/openshot-qt/issues/269

  I am trying to create my first video in OpenShot 2.x (about 6 minutes long). I exported a video clip (with audio), an extra audio clip so that I could add some commentary to the first few minutes of the video, and a picture of something I mentioned in the video so that I could have it appear in the upper-right corner for a few seconds. Here's a screenshot of what OpenShot looks like with the imported content:
  https://cloud.githubusercontent.com/assets/18017139/17503710/045c5382-5dc0-11e6-87b4-b869a273cb22.png

  When I go to export the video, regardless of the settings I have
  tried, OpenShot crashes when I click on "Export Video". I have tried
  with the following combination of settings:

  MP4/h.264 Video
  1080p @60 FPS
  High Quality
  Audio Sample Rate 48000

  MP4/h.264 Video
  1080p @30 FPS
  High Quality
  Default Audio Sample Rate (44100)

  WEBM/vpx Video
  1080p @60 FPS
  High Quality
  Audio Sample Rate 48000

  MP4/h.264 Video
  1080p @60 FPS
  High Quality
  Default Audio Sample Rate (44100)

  I even tried deleting the picture from the timeline early on, and
  retrying, and it didn't help. I have yet to complete a single encode
  on Windows. I was able to get it to work (after a fashion and many
  crashes) in Fedora 24 with the version of OpenShot from the RPMFusion
  repository.

  I have also saved a memory dump from the crash on Windows:
  https://www.gt500.org/openshot/crash_8-9-2016/launch.exe.dmp.bz2

To manage notifications about this bug go to:
https://bugs.launchpad.net/openshot/+bug/1611405/+subscriptions