openstack team mailing list archive

[Vishvananda Ishaya <vishvananda@xxxxxxxxx>]

If we create a forum for these types of questions, I suggest we turn off Questions in Launchpad and direct people to the forum instead.  It is already hard for some people to get a response there and it will only get worse if we have to answer questions in two places.

Vish

On May 2, 2011, at 3:01 PM, Ron Pedde wrote:

> 
> On 5/2/11 4:03 PM, "Matt Dietz" <matt.dietz@xxxxxxxxxxxxx> wrote:
> 
>> I think a forum as a means of communication is great. However, I'm not
>> sure I feel it's the right fit here. My main concern in this regard is
>> that there would be a separation of important discussions.
> 
> I think the class of questions on a forum would be wildly different than
> the questions on a dev mailing list.  Forums would be a great place to ask
> questions like "How do I set up my bridge interface to persist on reboot"?
> Questions like these aren't the right questions for the openstack mailing
> list, and end-users don't want to bother devs with this sort of thing, so
> they walk away from the project before getting it set up.  Properly
> moderated, the forums could push dev questions to the mailing list, while
> removing distraction from devs and building a community of users.
> 
>> I would also be
>> concerned about a feeling of false consensus on hot-button topics that see
>> activity on one channel but not the other. Finally, we'd be introducing
>> yet another fire hose for project communications, and frankly I personally
>> wouldn't feel compelled to check both, and I'm sure I'm not the only one.
> 
> I don't see forums as a channel for project communication or consensus
> building.  I see it more as a way for users-to-user discussion on topics
> like "how I implemented X on top of openstack", or "How can I integrate
> system X with my openstack cluster".  Things that don't get discussed on
> the dev list.
> 
> Another way to have these sorts of discussions would be an openstack-users
> list, but I think lists present much more friction to tire-kickers or
> intrigued admins.  Forums have a much lower barrier to entry, and
> consequently (IMHO) they are better tools for building communities.
> Controlling forum spam is an amazing pain, but that's another issue.  :)
> 
> Just my opinion, but I think end-user/sysadmin focused forums are a great
> idea.
> 
> -- Ron
> 
> 
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