openstack team mailing list archive

Re: Standardizing External APIs

To: Soren Hansen <soren@xxxxxxxxxxx>
From: Bryan Taylor <btaylor@xxxxxxxxxxxxx>
Date: Wed, 7 Sep 2011 13:19:26 -0500
Cc: "openstack@xxxxxxxxxxxxxxxxxxx" <openstack@xxxxxxxxxxxxxxxxxxx>
In-reply-to: <CAPFUtkaxxOwM3wPsKktATvXTiiHJXwrA-4HiPE=6AyxFypT+0A@mail.gmail.com>
User-agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.17) Gecko/20110428 Fedora/3.1.10-1.fc15 Thunderbird/3.1.10

An incident is a form of ticket that recognizes that an existingrequirement (customer or internal) isn't being met.


On 09/07/2011 06:20 AM, Soren Hansen wrote:

2011/9/7 Bryan Taylor<btaylor@xxxxxxxxxxxxx>:

I'm working on an incident system that my company, as an OpenStack operator,
will use to support our deployment of OpenStack.


Can you explain what you mean by "incidents"?


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