openstack team mailing list archive

[Lorin Hochstein <lorin@xxxxxxx>]

On Nov 28, 2011, at 11:17 AM, Stefano Maffulli wrote:

> Hi Anne,
> 
> thanks for bringing this up. 
> 
> On Fri, 2011-11-18 at 12:38 -0600, Anne Gentle wrote:
>> a new possibility for Q&A.
> 
> I think we should have a better system for users to find answers to
> their questions.  The number of users is increasing and the traffic on
> this list is becoming hard for newcomers.
> 
> The objective of the Q&A system is to provide a place for users of
> OpenStack to find answers about installing, operating and get started
> developing Openstack. 
> 
> Leaving aside naming the tools, what would be the most important
> features to have? Here is my personal list, in no particular order:
> 
> * good search engine
> * ability to promote question and best answer to FAQ
> * good looking and nice to use
> * custom domain (like ask.openstack.org)
> * layout customizable, to give it the "openstack.org look"
> * use Launchpad login
> * possibility to turn question into bug report (nice to have)
> 
> anything else? Please focus on features, we'll shop around for tools at
> later stage.
> 

- Users should be able to "follow" a question, (e.g., email notifications per question and/or RSS feed per question).
- An effective way of filtering out spam (I see lots of spammy content in the RSS feed for forums.openstack.org).

Lorin
--
Lorin Hochstein, Computer Scientist
USC Information Sciences Institute
703.812.3710
http://www.east.isi.edu/~lorin