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[Launchpad Bug Tracker <706436@xxxxxxxxxxxxxxxxxx>]

Alberto Salvia Novella (es20490446e) has assigned this bug to you for nautilus in Ubuntu:

Binary package hint: nautilus

RELEASE OF UBUNTU:

  Description:	Ubuntu 10.04.1 LTS
  Release:	10.04

VERSION OF PACKAGE:

  nautilus:
  Installed: 1:2.30.1-0ubuntu1.1
  Candidate: 1:2.30.1-0ubuntu1.1
  Version table:
 *** 1:2.30.1-0ubuntu1.1 0
        500 http://mirrors.us.kernel.org/ubuntu/ lucid-updates/main Packages
        100 /var/lib/dpkg/status
     1:2.30.0-0ubuntu4 0
        500 http://mirrors.us.kernel.org/ubuntu/ lucid/main Packages

STEPS TO REPRODUCE:

 (1) Insert SD card
 (2) In nautilus, right click on the card and click on "Safely remove drive".
 (3) Remove and then re-insert SD card.

WHAT I EXPECTED TO HAPPEN:

  SD card should be prepared for removal, but inserting it or another SD
card after that should work.

WHAT HAPPENED INSTEAD:

  SD card reader is left powered down and not on the USB bus, so new
SDcard insertions are not seen by the system at all.

DESCRIPTION:

USB connected SD card readers and similar devices appear to the OS as
being "external" or "removable" devices.  This causes Nautilus to
provide a right-click context menu item currently named "Safely remove
drive".

Using that item triggers a call to DriveDetatch() which powers down the
device and removes it from the USB bus.  At this point, there is no way
to use the device again until a reboot.

Attempts to handle this at lower technical kernel/gvfs layers have been
only partially successful, in that users continue to follow Windows-
derived "right-click, Safely remove" UI actions and so accidentally
disable their devices.

Since clearly, in this situation, clicking on "Safely remove drive" is
not at all safe (!), it would seem appropriate to rename this menu item
to something less likely to be used accidentally by novice users who
expect it to be safe.

SUGGESTED WORDING CHANGE:

One possible wording might be "Power down external device".  This is
unlikely to be mentally associated with the Windows "Safely remove"
wording, and also makes it clear that this is intended for use with an
*external* device, so hopefully fewer users will try it on a device that
is in fact internal to their machine.

HISTORY:

This new bug report was triggered by discussion in bug #504440 and
created at the suggestion of David Tombs.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: nautilus 1:2.30.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 2.6.32-27.49-generic 2.6.32.26+drm33.12
Uname: Linux 2.6.32-27-generic x86_64
NonfreeKernelModules: fglrx
Architecture: amd64
Date: Sat Jan 22 14:35:28 2011
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: nautilus

** Affects: hundredpapercuts
     Importance: Medium
     Assignee: Paper Cuts Ninja (papercuts-ninja)
         Status: Triaged

** Affects: nautilus
     Importance: Medium
         Status: Fix Released

** Affects: nautilus (Ubuntu)
     Importance: Wishlist
         Status: Triaged


** Tags: amd64 apport-bug lucid
-- 
Safely remove drive is not safe for SD card readers
https://bugs.launchpad.net/bugs/706436
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