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On 14/03/14 18:27, Phill Whiteside write:
may I remind you of one simple thing... To the person reporting the bug, there is NO more important bug. You have to please 9 people to get a recommendation - only need to annoy one to get negative comments.
Normally people don't get convinced when you try them to be by words, but usually very easily if they can already see themselves results without saying nothing to them; what is, in the end, very wise from them.
In this scenario they're the ones who begin to talk about the topic. Although many times it seems, because what they say, that they are not to change; they're rather looking an excuse from you for not taking what already seems better to them.
So better to give a brief explanation, without entering in discussion, and let them look and think themselves.
And talking about an specific scenario; this is why pilot schemes, which anyone can go and look themselves work, so well in making changes in organizations that are resistant to renovation.
"Be the change you want to see in the world" "When the pupil is ready, the master appears" Have a nice day ~☆
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