registry team mailing list archive

[Tony B <579665@xxxxxxxxxxxxxxxxxx>]

apport information

** Tags added: apport-collected

** Description changed:

  Dear Ubuntu people,
  
  I'm using Ubuntu 10.04, but I had the same problem with 9.10.  Both of these systems were installed on a partition.
  Previously, I used Ubuntu 9.04 without problem, but this was NOT installed on a partition. 
  My laptop came with Windows Vista pre-installed: I do NOT experience this problem when running Vista.
  
  (1)  After a few minutes from a "cold" start, my laptop overheats and automatically shuts down.  The "Core Temperature Sensor" indicates that it shuts down at 100 deg C.  Other temperature sensors do not report any abnormalities.
  (2)  If I re-boot IMMEDIATELY, the cooling fan starts and the Core temp quickly drops to approx 45 deg C, and I can run my laptop all day without any problems.
  (3)  If I fail to re-boot immediately, or if I restart my computer before the sensor indicates at least 95 deg C, the computer will again suddenly shut down within only a few minutes due to overheating.
  
  My laptop is an Acer Aspire 5315, but I've seen lots of posts on various
  forums.  Toshiba computers seem also prone to this problem when running
  Ubuntu - and I have noted that Acer computers use Toshiba fans.
  
  Everything I've read follows the same trend: 
  (a) it seems that, when everything is cold or only warm, Ubuntu fails to instruct the fan to run, so it doesn't.
  (b) if the computer is already hot when it's switched on, the fan works perfectly. Presumably the computer has a separate thermostat to control this, since we know that Ubuntu isn't switching it on.
  
  I'm sure this has been reported millions of times before.  It is a major
  problem, and certainly one which prevents people recommending Ubuntu to
  others.
  
  Thanks & regards, 
  Tony
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
+ AplayDevices:
+  **** List of PLAYBACK Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
+ Architecture: i386
+ ArecordDevices:
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  tony       1552 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'Intel'/'HDA Intel at 0x58300000 irq 22'
+    Mixer name	: 'Realtek ALC268'
+    Components	: 'HDA:10ec0268,10250136,00100003 HDA:11c11040,10250136,00100200'
+    Controls      : 11
+    Simple ctrls  : 8
+ DistroRelease: LinuxMint 9
+ HibernationDevice: RESUME=UUID=208ca3a8-9d7c-4ecc-ad90-c9cc0a9e546f
+ InstallationMedia: Linux Mint 9 "Isadora" - Release i386 (20100427.1)
+ MachineType: Acer Aspire 5315
+ Package: linux (not installed)
+ ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=69cf0c6d-c183-4105-8ecf-5578eaadb199 ro quiet splash
+ ProcEnviron:
+  LANGUAGE=en_GB:en_ZA:en
+  LANG=en_ZA.utf8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
+ Regression: Yes
+ RelatedPackageVersions: linux-firmware 1.34
+ Reproducible: Yes
+ Tags: isadora kconfig regression-release needs-upstream-testing
+ Uname: Linux 2.6.32-21-generic i686
+ UnreportableReason: This is not a genuine LinuxMint package
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 01/31/2008
+ dmi.bios.vendor: Acer
+ dmi.bios.version: V1.29
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: Acadia
+ dmi.board.vendor: Acer
+ dmi.board.version: V1.29
+ dmi.chassis.type: 1
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V1.29
+ dmi.modalias: dmi:bvnAcer:bvrV1.29:bd01/31/2008:svnAcer:pnAspire5315:pvrV1.29:rvnAcer:rnAcadia:rvrV1.29:cvnAcer:ct1:cvrV1.29:
+ dmi.product.name: Aspire 5315
+ dmi.product.version: V1.29
+ dmi.sys.vendor: Acer

** Attachment added: "AlsaDevices.txt"
   http://launchpadlibrarian.net/51536559/AlsaDevices.txt

-- 
Overheating triggers shutdown
https://bugs.launchpad.net/bugs/579665
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