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Re: Reports, I can't generate them

 

Hi Lluís.

If I may ask, how are you running SchoolTool? A VM, a linux container,
on a VPS provider?

This is the first time I see this kind of error, and it seems related to
a permission issue on shared memory:

http://stackoverflow.com/questions/2009278/python-multiprocessing-permission-denied

https://github.com/omniscale/imposm/issues/9

Let us know.

El 08/09/14 a las 03:42, Lluís Dalmau escibió:
> Thanks Tom,
> 
> I send /var/log/schooltool/celery_report.log.1.gz, because
> celery_report.log is empty yet,
> 
> 
> 
> 2014-09-05 15:34 GMT+02:00 Tom Hoffman <tom.hoffman@xxxxxxxxx
> <mailto:tom.hoffman@xxxxxxxxx>>:
> 
>     Thanks Lluis.
> 
>     Could you send us
> 
>     /var/log/schooltool/celery_report.log
> 
>     Thanks!
> 
>     --Tom
> 
> 
>     On Fri, Sep 5, 2014 at 4:32 AM, Lluís Dalmau <lluis.dalmau@xxxxxxxxx
>     <mailto:lluis.dalmau@xxxxxxxxx>> wrote:
> 
>         Hi Tom,
> 
>         Thank you for the answer!
> 
>         It seems that the problem is in the services:celery_report,
>         which after start, immediatly stops, and it seems that it is not
>         a memory problem because this virtual machine has 3 gigabytes of
>         RAM and 0.5 of swap:
> 
>         root@pompeu:~# service schooltool status
>         schooltool                       RUNNING    pid 1146, uptime 0:13:32
>         services:celery_report           EXITED     Sep 05 11:39 AM
>         services:redis                   RUNNING    pid 1143, uptime 0:13:32
>         services:zeo                     RUNNING    pid 1144, uptime 0:13:32
> 
>         root@pompeu:~# service schooltool stop
>          * Stopping
>         SchoolTool...                                                                                                           
>         [ OK ]
> 
>         root@pompeu:~# service schooltool start
>          * Starting
>         SchoolTool...                                                                                                             
>         [ OK ]
> 
>         root@openerp:~# service schooltool status
>         schooltool                       RUNNING    pid 1143, uptime 0:00:15
>         services:celery_report           EXITED     Sep 05 11:55 AM
>         services:redis                   RUNNING    pid 1140, uptime 0:00:15
>         services:zeo                     RUNNING    pid 1141, uptime 0:00:15
> 
>         top - 12:03:59 up 8 min,  1 user,  load average: 0.36, 0.25, 0.11
>         Tasks:  41 total,   1 running,  40 sleeping,   0 stopped,   0 zombie
>         Cpu(s): 10.2%us,  1.7%sy,  0.0%ni, 88.1%id,  0.0%wa,  0.0%hi, 
>         0.0%si,  0.0%st
>         Mem:   3145728k total,   582192k used,  2563536k free,        0k
>         buffers
>         Swap:   524288k total,        0k used,   524288k free,    46064k
>         cached
> 
>         And this is part of /var/log/schooltool/error.log:
>         2014-09-03 01:02:24,109 ['/var/run/schooltool/zeo.sock']
>         ClientStorage (pid=31369) created RW/normal for storage: '1'
>         2014-09-03 01:02:24,109 created temporary cache file '<fdopen>'
>         2014-09-03 01:02:24,208 ['/var/run/schooltool/zeo.sock'] Testing
>         connection <ManagedClientConnection /var/run/schooltool/zeo.sock>
>         2014-09-03 01:02:24,208 (/var/run/schooltool/zeo.sock) received
>         handshake 'Z309'
>         2014-09-03 01:02:24,309 ['/var/run/schooltool/zeo.sock'] Server
>         authentication protocol None
>         2014-09-03 01:02:24,309 ['/var/run/schooltool/zeo.sock']
>         Connected to storage: /var/run/schooltool/zeo.sock
>         2014-09-03 01:02:24,310 ['/var/run/schooltool/zeo.sock'] No
>         verification necessary -- empty cache
>         2014-09-03 01:02:24,322 main db: evolving in mode EVOLVEMINIMUM
>         2014-09-03 01:02:24,323 main db/schooltool: currently at
>         generation 43, targetting generation 44
>         2014-09-03 01:02:24,442 main db/schooltool.intervention:
>         currently at generation 8, targetting generation 9
>         2014-09-03 01:02:41,870 ['/var/run/schooltool/zeo.sock']
>         ClientStorage (pid=32579) created RW/normal for storage: '1'
>         2014-09-03 01:02:41,870 created temporary cache file '<fdopen>'
>         2014-09-03 01:02:41,977 ['/var/run/schooltool/zeo.sock'] Testing
>         connection <ManagedClientConnection /var/run/schooltool/zeo.sock>
>         2014-09-03 01:02:41,977 (/var/run/schooltool/zeo.sock) received
>         handshake 'Z309'
>         2014-09-03 01:02:42,077 ['/var/run/schooltool/zeo.sock'] Server
>         authentication protocol None
>         2014-09-03 01:02:42,078 ['/var/run/schooltool/zeo.sock']
>         Connected to storage: /var/run/schooltool/zeo.sock
>         2014-09-03 01:02:42,078 ['/var/run/schooltool/zeo.sock'] No
>         verification necessary -- empty cache
>         2014-09-03 01:02:42,091 main db: evolving in mode EVOLVEMINIMUM
>         2014-09-03 01:22:07,364 ['/var/run/schooltool/zeo.sock']
>         ClientStorage (pid=1012) created RW/normal for storage: '1'
>         2014-09-03 01:22:07,365 created temporary cache file '<fdopen>'
>         2014-09-03 01:22:07,461 (1012) CW: error connecting to
>         /var/run/schooltool/zeo.sock: ECONNREFUSED
>         2014-09-03 01:22:23,356 ['/var/run/schooltool/zeo.sock']
>         ClientStorage (pid=1032) created RW/normal for storage: '1'
>         2014-09-03 01:22:23,357 created temporary cache file '<fdopen>'
>         2014-09-03 01:22:24,819 (1032) CW: error connecting to
>         /var/run/schooltool/zeo.sock: ECONNREFUSED
>         2014-09-03 01:22:29,821 (1032) CW: error connecting to
>         /var/run/schooltool/zeo.sock: ECONNREFUSED
>         2014-09-03 01:22:42,519 ['/var/run/schooltool/zeo.sock']
>         ClientStorage (pid=1050) created RW/normal for storage: '1'
>         2014-09-03 01:22:42,520 created temporary cache file '<fdopen>'
>         2014-09-03 01:22:42,622 (1050) CW: error connecting to
>         /var/run/schooltool/zeo.sock: ECONNREFUSED
>         2014-09-03 01:22:47,623 (1050) CW: error connecting to
>         /var/run/schooltool/zeo.sock: ECONNREFUSED
>         2014-09-03 01:22:57,633 (1050) CW: error connecting to
>         /var/run/schooltool/zeo.sock: ECONNREFUSED
>         2014-09-03 01:23:17,653 (1050) CW: error connecting to
>         /var/run/schooltool/zeo.sock: ECONNREFUSED
>         2014-09-03 01:24:00,796 ['/var/run/schooltool/zeo.sock']
>         ClientStorage (pid=1092) created RW/normal for storage: '1'
>         2014-09-03 01:24:00,796 created temporary cache file '<fdopen>'
>         2014-09-03 01:24:00,909 (1092) CW: error connecting to
>         /var/run/schooltool/zeo.sock: ECONNREFUSED
>         2014-09-03 01:24:05,915 (1092) CW: error connecting to
>         /var/run/schooltool/zeo.sock: ECONNREFUSED
>         2014-09-03 01:24:15,925 (1092) CW: error connecting to
>         /var/run/schooltool/zeo.sock: ECONNREFUSED
>         2014-09-03 01:24:27,386 ['/var/run/schooltool/zeo.sock']
>         ClientStorage (pid=1134) created RW/normal for storage: '1'
>         2014-09-03 01:24:27,386 created temporary cache file '<fdopen>'
>         2014-09-03 01:24:27,452 ['/var/run/schooltool/zeo.sock'] Testing
>         connection <ManagedClientConnection /var/run/schooltool/zeo.sock>
>         2014-09-03 01:24:27,452 (/var/run/schooltool/zeo.sock) received
>         handshake 'Z309'
>         2014-09-03 01:24:27,552 ['/var/run/schooltool/zeo.sock'] Server
>         authentication protocol None
>         2014-09-03 01:24:27,553 ['/var/run/schooltool/zeo.sock']
>         Connected to storage: /var/run/schooltool/zeo.sock
>         2014-09-03 01:24:27,553 ['/var/run/schooltool/zeo.sock'] No
>         verification necessary -- empty cache
>         2014-09-03 01:24:27,566 main db: evolving in mode EVOLVEMINIMUM
>         2014-09-03 01:29:30,414 ['/var/run/schooltool/zeo.sock']
>         ClientStorage (pid=1333) created RW/normal for storage: '1'
>         2014-09-03 01:29:30,414 created temporary cache file '<fdopen>'
>         2014-09-03 01:29:30,511 (1333) CW: error connecting to
>         /var/run/schooltool/zeo.sock: ECONNREFUSED
>         2014-09-03 01:29:35,514 (1333) CW: error connecting to
>         /var/run/schooltool/zeo.sock: ECONNREFUSED
>         2014-09-03 01:29:45,522 (1333) CW: error connecting to
>         /var/run/schooltool/zeo.sock: ECONNREFUSED
> 
> 
> 
>         2014-09-04 14:31 GMT+02:00 Tom Hoffman <tom.hoffman@xxxxxxxxx
>         <mailto:tom.hoffman@xxxxxxxxx>>:
> 
>             Hi Lluis,
> 
>             Can you try the steps described
>             here: http://book.schooltool.org/troubleshooting.html
> 
>             And send the results?
> 
>             --Tom
> 
> 
>             On Thu, Sep 4, 2014 at 7:22 AM, Lluís Dalmau
>             <lluis.dalmau@xxxxxxxxx <mailto:lluis.dalmau@xxxxxxxxx>> wrote:
> 
>                 Hello,
> 
>                 I'm new with Schooltool, I read the book, I've installed
>                 2.8.1, it works fine with our school information and
>                 data, but I can't generate reports. For example, if I
>                 want to print ID carts, I select a student 'People >
>                 Surname Name' and 'ID card' as a report, this opens the
>                 ID Card popup, then I select 'Generate', and appears new
>                 information in this popup, 'Sheduled. * You can close
>                 ...', but it doesn't work.
> 
>                 In 'Messages' appears a new message like this
>                 'Generating id_card_Name_Surname.pdf...'
> 
>                 Where can I find these reports?
> 
>                 Thanks!
> 
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> 
> 
> 
> 
> 
> 
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