simple-scan-team team mailing list archive

[nandinga <nandinga@xxxxxxxxx>]

Hi!

I'm having the same problem. I'm guessing it has to do with something
else. xsane doesn't detect the device either.

When I plug the usb cable, dmesg says:

...
[  266.867816] usb 3-2: new high speed USB device number 3 using xhci_hcd
[  266.885886] xhci_hcd 0000:0e:00.0: WARN: short transfer on control ep
[  266.887254] xhci_hcd 0000:0e:00.0: WARN: short transfer on control ep
[  266.888624] xhci_hcd 0000:0e:00.0: WARN: short transfer on control ep
[  266.889873] xhci_hcd 0000:0e:00.0: WARN: short transfer on control ep
[  266.892463] xhci_hcd 0000:0e:00.0: WARN: short transfer on control ep
[  266.893709] xhci_hcd 0000:0e:00.0: WARN: short transfer on control ep
[  266.894909] xhci_hcd 0000:0e:00.0: WARN: short transfer on control ep
[  267.065387] Did not find alt setting 1 for intf 0, config 1
[  267.066926] xhci_hcd 0000:0e:00.0: WARN: short transfer on control ep
[  268.130801] xhci_hcd 0000:0e:00.0: WARN: short transfer on control ep
[  268.132171] xhci_hcd 0000:0e:00.0: WARN: short transfer on control ep
[  268.133418] xhci_hcd 0000:0e:00.0: WARN: short transfer on control ep

My case:

Xubuntu 11.10

$ uname -a
Linux - 3.0.0-16-generic #28-Ubuntu SMP Fri Jan 27 17:44:39 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

simple-scan 3.2.1-0ubuntu1~oneiric1
xsane 0.998-3ubuntu1

-- 
You received this bug notification because you are a member of Simple
Scan Development Team, which is the registrant for Simple Scan.
https://bugs.launchpad.net/bugs/888267

Title:
  [Regression] Epson Stylus DX4250 not recognized since SimpleScan 3.2.0

Status in SANE-backends - Backends for SANE:
  New
Status in Simple Scan:
  Incomplete

Bug description:
  Scanner Epson Stylus DX4250 is not recognized any more since
  SimpleScan 3.2.0 :

  [A case] :  most of times it does not appear in the "Scan source"
  list, the main window does not display "No scanner detected", and the
  main window freezes (generally 3s but sometimes 10s). See attached [A]
  log.

  [B case] :  sometimes it appears in the "Scan source" list as "Epson CS4200", but when clicking on the "Scan" button, the main window shows the 6 points turning (indicating that Simple Scan is busy) during a dizain of seconds, then displays a red warning "Scan Failure. Impossible to connect to the scanner." (with 2 buttons: "Close" and "Change scanner"). See attached [B] log and screenshot.
  Remark: I am not sure of the exact English terms as my system is in French.

  Important: this scanner is recognized out-of-the-box on Ubuntu 11.04
  (Simple Scan 2.32.0).

To manage notifications about this bug go to:
https://bugs.launchpad.net/sane-backends/+bug/888267/+subscriptions