touch-packages team mailing list archive

[Cesar <1302090@xxxxxxxxxxxxxxxxxx>]

Hi, I have the same laptop, operating system, and the same problem, too.

Please let me know how can I be of help.

Thanks.

** Attachment added: "alsa-info.txt"
   https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1302090/+attachment/4150052/+files/alsa-info.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1302090

Title:
  Dell Alienware 14, Speaker sound output is mono until a headphone jack
  is plugged

Status in “alsa-driver” package in Ubuntu:
  Confirmed

Bug description:
  Here's the required release and package information:

      Description:    Ubuntu Trusty Tahr (development branch)
      Release:        14.04

      Package: linux-image-extra-3.13.0-19-generic
      Version: 3.13.0-19.40

  When playing audio through speakers on my Alienware 14 2014, the sound
  output is in mono until I plug a headphone in any of the two available
  headphone jacks (obviously, the auto-mute option must be disabled).
  When I do so, the sound starts to play in stereo.

  I would love the sound output to be stereo by default and not be
  forced to plug anything to achieve that.

  Attached is the alsa-info.sh output for my machine.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1302090/+subscriptions