touch-packages team mailing list archive

[Donald <donaldandviv@xxxxxxxxxxxxx>]

This problem manifests on 14.04.

With the SC60 plugged in, dmesg says:
  [ 6590.250376] usb 1-1.1.2: new full-speed USB device number 15 using ehci-pci
  [ 6590.577123] usb 1-1.1.2: New USB device found, idVendor=1395, idProduct=0033
  [ 6590.577135] usb 1-1.1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [ 6590.577142] usb 1-1.1.2: Product: Sennheiser SC60 for Lync
  [ 6590.577147] usb 1-1.1.2: Manufacturer: Sennheiser
  [ 6590.577154] usb 1-1.1.2: SerialNumber: 0000000000
  [ 6590.632905] usb_audio: Warning! Unlikely big volume range (=4096), cval->res is probably wrong.
  [ 6590.632909] usb_audio: [11] FU [Sidetone Playback Volume] ch = 1, val = 0/4096/1<6>[ 6590.728484] input: Sennheiser Sennheiser SC60 for Lync as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1/1-1.1.2/1-1.1.2:1.3/input/input29
  [ 6590.729071] hid-generic 0003:1395:0033.000F: input,hiddev0,hidraw3: USB HID v1.11 Device [Sennheiser Sennheiser SC60 for Lync] on usb-0000:00:1a.0-1.1.2/input3

shows up via lsusb:
  [dl@mocha ~]$ lsusb 
  Bus 002 Device 003: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 006: ID 0c45:6433 Microdia 
  Bus 001 Device 005: ID 413c:8187 Dell Computer Corp. DW375 Bluetooth Module
  Bus 001 Device 014: ID 1390:5454 TOMTOM B.V. 
  Bus 001 Device 013: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
  Bus 001 Device 011: ID 413c:2513 Dell Computer Corp. internal USB Hub of E-Port Replicator
  Bus 001 Device 012: ID 046d:c308 Logitech, Inc. Internet Navigator Keyboard
  Bus 001 Device 015: ID 1395:0033 Sennheiser Communications                           <<<-------------
  Bus 001 Device 010: ID 413c:2513 Dell Computer Corp. internal USB Hub of E-Port Replicator
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
(tried plugging it into various USB ports)

but aplay -l doesn't show it:
  [dl@mocha ~]$ aplay -l
  **** List of PLAYBACK Hardware Devices ****
  card 0: PCH [HDA Intel PCH], device 0: 92HD90BXX Analog [92HD90BXX Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]   <<<----- probably expect it here!
    Subdevices: 1/1
    Subdevice #0: subdevice #0


When plugging in a plantronics headset, it *is* recognised:
  [dl@mocha ~]$ aplay -l
  **** List of PLAYBACK Hardware Devices ****
  card 0: PCH [HDA Intel PCH], device 0: 92HD90BXX Analog [92HD90BXX Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 1: C420 [Plantronics C420], device 0: USB Audio [USB Audio]     <<<<<<------------- Plantronics one
    Subdevices: 0/1
    Subdevice #0: subdevice #0

  [ 6384.229122] usb 2-1.2: new full-speed USB device number 11 using ehci-pci
  [ 6384.328041] usb 2-1.2: New USB device found, idVendor=047f, idProduct=aa14
  [ 6384.328053] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  [ 6384.328059] usb 2-1.2: Product: Plantronics C420
  [ 6384.328064] usb 2-1.2: Manufacturer: Plantronics
  [ 6384.351659] 11:1:1: cannot get freq at ep 0x4
  [ 6384.364703] 11:2:1: cannot get freq at ep 0x84
  [ 6384.723771] input: Plantronics Plantronics C420 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.3/input/input25
  [ 6384.724116] hid-generic 0003:047F:AA14.000B: input,hiddev0,hidraw0: USB HID v1.11 Device [Plantronics Plantronics C420] on usb-0000:00:1d.0-1.2/input3

Let me know if you need any further information.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1266343

Title:
  Sennheiser USB headset not listed as device in aplay -l

Status in “alsa-driver” package in Ubuntu:
  Expired

Bug description:
  I have a Sennheiser USB headset model PC 8 USB which when plugged in
  shows in dmesg (see bellow) however the device is not listed via
  "aplay -l" and does not show up as a valid input/output device in
  sound settings or pavucontrol.

  I have installed and updated/upgraded using sudo add-apt-repository
  ppa:ubuntu-audio-dev/ppa

  Kernel: 3.8.0-35-generic #50~precise1-Ubuntu SMP Wed Dec 4 17:25:51 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
  Ubuntu: 12.04.3

  also-info.sh output mentioned on
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure
  posted: http://www.alsa-
  project.org/db/?f=c35e4d07adf0a31647f2c9ddf9f46df75ba6c809

  /usr/share/alsa/cards/USB-Audio.conf here:
  http://paste.ubuntu.com/6700927/

  *** DMESG trace ****
  [ 6393.031441] usb 3-1: new full-speed USB device number 4 using xhci_hcd
  [ 6393.052766] usb 3-1: New USB device found, idVendor=1395, idProduct=0025
  [ 6393.052771] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  [ 6393.052774] usb 3-1: Product: Sennheiser USB headset
  [ 6393.052776] usb 3-1: Manufacturer: Sennheiser Communications 
  [ 6393.053749] input: Sennheiser Communications  Sennheiser USB headset as /devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.3/input/input22
  [ 6393.053929] hid-generic 0003:1395:0025.0008: input,hidraw4: USB HID v1.00 Device [Sennheiser Communications  Sennheiser USB headset] on usb-0000:00:14.0-1/input3

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