← Back to team overview

touch-packages team mailing list archive

[Bug 1336822] Re: CUPS ignores page output order for some Brother printers

 

Print job data (from /var/spool/cups)

** Attachment added: "Print job data"
   https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1336822/+attachment/4151164/+files/d00053-001

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1336822

Title:
  CUPS ignores page output order for some Brother printers

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  Printer I am using is DCP197C.

  1. Install drivers from http://support.brother.com/g/s/id/linux/en/download_prn.html#DCP-197C
      (both lpr and cupswrapper are required)
  2. Try to print a document with multiple pages
  3. Document is output in wrong order (last page prints last instead of first, so you have to rearrange the printed document by hand)
  4. Run system-config-printer and change 'Reverse Printing' to 'On' in printer options
  5. Do a test print to find this has no effect
  6. In 'Job options', click 'More' under common options and change 'Output order' to 'Reverse'
  7. Do a test print to find this has no effect

  The only workaround I have found, which was really not obvious at all,
  was to edit /etc/cups/printers.conf, and add

  Option outputorder normal

  before the closing </printer> tag of the relevant printer.

  I have only tested this under DCP197C but I expect similar printers in
  the series (including DCP195C) would also suffer from this problem.
  Perhaps it is caused by the recently introduced introduction of using
  PDF as the default job format instead of postscript

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Wed Jul  2 15:55:27 2014
  InstallationDate: Installed on 2014-06-30 (2 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  Lpstat: device for DCP197C: usb://Brother/DCP-197C?serial=BROG0F178003
  MachineType: Packard Bell BV IMEDIA B2217 UK
  Papersize: a4
  PpdFiles: DCP197C: Brother DCP-197C CUPS
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=c1bfcc97-458f-491b-a61e-9c364bf5e152 ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/10/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: PBDV10.P18
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: MCP73VT-PM
  dmi.board.vendor: Packard Bell BV
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Packard Bell BV
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrPBDV10.P18:bd09/10/2008:svnPackardBellBV:pnIMEDIAB2217UK:pvrPTU050Y007:rvnPackardBellBV:rnMCP73VT-PM:rvr1.0:cvnPackardBellBV:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: IMEDIA B2217 UK
  dmi.product.version: PTU050Y007
  dmi.sys.vendor: Packard Bell BV

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1336822/+subscriptions