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[Bug 1327007] Re: [Dell System Inspiron 15 7000 Series 7537, Realtek ALC3223, Speaker, Internal] Underruns, dropouts or crackling sound

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Launchpad Bug Tracker <1327007@xxxxxxxxxxxxxxxxxx>
Date: Sun, 20 Jul 2014 22:26:38 -0000
Reply-to: Bug 1327007 <1327007@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: alsa-driver (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1327007

Title:
  [Dell System Inspiron 15 7000 Series 7537, Realtek ALC3223, Speaker,
  Internal] Underruns, dropouts or crackling sound

Status in “alsa-driver” package in Ubuntu:
  Confirmed

Bug description:
  The audio constantly clicks overtop of what is played. This began
  occurring after fixing a previous bug where audio would not play
  through speakers. All that was done fixing this bug was uninstall and
  reinstall pulseaudio and the alsa-base. Occasionally the clicks will
  be replaced by  random noise.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  seamus     1990 F.... pulseaudio
   /dev/snd/pcmC1D0p:   seamus     1990 F...m pulseaudio
   /dev/snd/controlC0:  seamus     1990 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jun  5 20:44:13 2014
  InstallationDate: Installed on 2014-02-18 (107 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Symptom_Type: Underruns, dropouts, or "crackling" sound
  Title: [Dell System Inspiron 15 7000 Series 7537, Realtek ALC3223, Speaker, Internal] Underruns, dropouts or crackling sound
  UpgradeStatus: Upgraded to trusty on 2014-03-23 (74 days ago)
  dmi.bios.date: 07/24/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0XJGC1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd07/24/2013:svnDellInc.:pnDellSystemInspiron157000Series7537:pvr:rvnDellInc.:rn0XJGC1:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System Inspiron 15 7000 Series 7537
  dmi.sys.vendor: Dell Inc.
  modified.conffile..etc.modprobe.d.alsa.base.conf: [modified]
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-06-05T20:22:50.418923

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