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[Launchpad Bug Tracker <1318244@xxxxxxxxxxxxxxxxxx>]

[Expired for cups (Ubuntu) because there has been no activity for 60
days.]

** Changed in: cups (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1318244

Title:
  cups hang whilst trying to print

Status in “cups” package in Ubuntu:
  Expired

Bug description:
  Printing to networked cups printer via smb is not working.  Printer is
  an Epson Stylus Color 660.

  Printer was originally configured as ipp but that was not working due
  to an older version of cups at the far end, so switched to smb as a
  workaround.

  Printing the openoffice document in normal quality worked ok.

  Then tried printing with print quality set to best and have seen some
  segvs in libgutenprint.  Same problem occurs if print to PDF then
  print from evince.

  May 10 17:56:08 netbook kernel: [ 8215.038642] rastertogutenpr[3482]: segfault at 4 ip b76715ca sp bf952d70 error 4 in libgutenprint.so.2.3.0[b7667000+5b000]
  May 10 17:58:29 netbook kernel: [ 8356.299635] rastertogutenpr[3515]: segfault at 4 ip b767e5ca sp bfcd39e0 error 4 in libgutenprint.so.2.3.0[b7674000+5b000]

  
  Restarted cups with loglevel=debug and tried printing again, this time it all hangs.

  pstree shows this:

          |-cupsd(4538)-+-dbus(4543)
          |             |-gstoraster(4567)---gs(4570)
          |             |-rastertogutenpr(4568)
          |             `-smb(4569)

  It's been stuck like this for 45 minutes or so now.  It has created a
  0 bytes file in the smb spool area on the server and the local print
  queue shows a size of 411k.

  This printing setup has been working fine for several years; including
  with 8.04 and 12.04 and Windows clients.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic i686
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  Date: Sat May 10 20:49:56 2014
  Lpstat: device for home: smb://AJ/ROOT/epson_raw
  MachineType: Dell Inc. Inspiron 910
  Papersize: a4
  PpdFiles: home: Epson Stylus Color 660 - CUPS+Gutenprint v5.2.10-pre2
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=46a2656e-ba44-410c-ae8e-89865249301a ro splash quiet vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/05/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: CN0J14
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A05
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A05
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd03/05/2009:svnDellInc.:pnInspiron910:pvrA05:rvnDellInc.:rnCN0J14:rvrA05:cvnDellInc.:ct8:cvrA05:
  dmi.product.name: Inspiron 910
  dmi.product.version: A05
  dmi.sys.vendor: Dell Inc.

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