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[Bug 1347557] Re: contacts disappeared and cant re-sync

 

can you attach the log from /home/phablet/.cache/upstart/sync-
monitor.log please?

** Also affects: address-book-app
   Importance: Undecided
       Status: New

** Also affects: sync-monitor
   Importance: Undecided
       Status: New

** Changed in: sync-monitor
     Assignee: (unassigned) => Renato Araujo Oliveira Filho (renatofilho)

** Changed in: address-book-app
     Assignee: (unassigned) => Renato Araujo Oliveira Filho (renatofilho)

** Changed in: address-book-app
   Importance: Undecided => Critical

** Changed in: sync-monitor
   Importance: Undecided => Critical

** Tags added: rtm14

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Touch seeded packages, which is subscribed to address-book-app in
Ubuntu.
https://bugs.launchpad.net/bugs/1347557

Title:
  contacts disappeared and cant re-sync

Status in Address Book App:
  New
Status in Sync monitor for Ubuntu Touch:
  New
Status in “address-book-app” package in Ubuntu:
  New

Bug description:
  I set up two google account and set to sync. The contacts got
  populated fine and I was able to set favourites. Then later on, all
  contacts have disappeared from the phone and I am not longer able to
  sync "Failed to sync. Forbidden/denied".  I think tried to remove the
  account from online accounts, but this does not work. (click on delete
  account, and button darkens but nothing happens).

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References