← Back to team overview

touch-packages team mailing list archive

[Bug 1269005] Re: dialer-app shows wrong contact is being dialed when two contacts have the same number

 

Need guidance from design on how to handle the situation when a phone
number belongs to one or more contacts. Need a way to show multiple
names or an indication the call may be from one of many contacts who
share that number

** Also affects: ubuntu-ux
   Importance: Undecided
       Status: New

** Also affects: dialer-app
   Importance: Undecided
       Status: New

** Changed in: dialer-app
       Status: New => Confirmed

** Changed in: dialer-app
   Importance: Undecided => High

** Changed in: dialer-app
     Assignee: (unassigned) => Gustavo Pichorim Boiko (boiko)

** Changed in: dialer-app (Ubuntu)
     Assignee: (unassigned) => Gustavo Pichorim Boiko (boiko)

** Changed in: dialer-app
   Importance: High => Medium

** Changed in: dialer-app (Ubuntu)
   Importance: High => Medium

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to dialer-app in Ubuntu.
https://bugs.launchpad.net/bugs/1269005

Title:
  dialer-app shows wrong contact is being dialed when two contacts have
  the same number

Status in Dialer app for Ubuntu Touch:
  Confirmed
Status in Ubuntu UX bugs:
  New
Status in “dialer-app” package in Ubuntu:
  Confirmed

Bug description:
  There are circumstances when contacts will legitimately have the same
  phone number. Eg, family members who have different mobile numbers but
  live at the same residence, business contacts who have the same number
  but a different extension, etc. Sometimes the dialer-app will show the
  wrong contact is being dialed when dialing the number. Steps to
  reproduce:

  1. Open the contacts app
  2. add a contact, 'Foo' with mobile number and shared home number
  3. add a contact, 'Bar' with different mobile number, but same home number as '2'
  4. open 'Foo' in the contacts app, then press the phone icon next to the shared home number, and the dialer-app opens

  At this point, 'Foo' should be shown as being dialed, but instead,
  'Bar' is shown as being dialed.

To manage notifications about this bug go to:
https://bugs.launchpad.net/dialer-app/+bug/1269005/+subscriptions