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Message #05505
[Bug 1269005] Re: dialer-app shows wrong contact is being dialed when two contacts have the same number
Need guidance from design on how to handle the situation when a phone
number belongs to one or more contacts. Need a way to show multiple
names or an indication the call may be from one of many contacts who
share that number
** Also affects: ubuntu-ux
Importance: Undecided
Status: New
** Also affects: dialer-app
Importance: Undecided
Status: New
** Changed in: dialer-app
Status: New => Confirmed
** Changed in: dialer-app
Importance: Undecided => High
** Changed in: dialer-app
Assignee: (unassigned) => Gustavo Pichorim Boiko (boiko)
** Changed in: dialer-app (Ubuntu)
Assignee: (unassigned) => Gustavo Pichorim Boiko (boiko)
** Changed in: dialer-app
Importance: High => Medium
** Changed in: dialer-app (Ubuntu)
Importance: High => Medium
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to dialer-app in Ubuntu.
https://bugs.launchpad.net/bugs/1269005
Title:
dialer-app shows wrong contact is being dialed when two contacts have
the same number
Status in Dialer app for Ubuntu Touch:
Confirmed
Status in Ubuntu UX bugs:
New
Status in “dialer-app” package in Ubuntu:
Confirmed
Bug description:
There are circumstances when contacts will legitimately have the same
phone number. Eg, family members who have different mobile numbers but
live at the same residence, business contacts who have the same number
but a different extension, etc. Sometimes the dialer-app will show the
wrong contact is being dialed when dialing the number. Steps to
reproduce:
1. Open the contacts app
2. add a contact, 'Foo' with mobile number and shared home number
3. add a contact, 'Bar' with different mobile number, but same home number as '2'
4. open 'Foo' in the contacts app, then press the phone icon next to the shared home number, and the dialer-app opens
At this point, 'Foo' should be shown as being dialed, but instead,
'Bar' is shown as being dialed.
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