touch-packages team mailing list archive

[Teo <1069507@xxxxxxxxxxxxxxxxxx>]

Is this so difficult to fix (or to even decide the importance of)? It's
been almost 2 years and this makes something as basic as printing a hell
of the problem

AND IT USED TO  WORK BEFORE the regression.

A little hint for the importance:
* Renders essential features or functionality of the application or dependencies broken or ineffective

Perhaps the impact of this issue is being underestimated.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1069507

Title:
  (REGRESSION) printable area is not taken into account correctly

Status in “cups” package in Ubuntu:
  Confirmed
Status in “hplip” package in Ubuntu:
  Confirmed

Bug description:
  NOTE: I have no idea which package this bug is in, I chose "cups" only
  because it's the only one I know related to printing.

  Whenever I print anything, e.g. a pdf file from the Document viewer or
  a web page from Google Chrome or a document of any kind from
  OpenOffice (they all share the same system dialog for printing
  options), the top of the document is always printed outside of the
  printable area, and hence lost.

  I use a HP Deskjet 940c and this is the printer that the system is
  configured to use (e.g. it is listed as Deskjet 940c when I choose it
  for printing).

  Even if I choose "shrink to printable area" or "fit to printable area", the actual printing always exceeds the top border of the printable area.
  So either the software doesn't take into account the printable area correctly, or the printable area information for this particular printer is wrong.

  This is a REGRESSION in some recent or not-so-recent upgrade, as in
  the past I had used this very same printer on this same system and it
  used to print properly.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu4
  ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
  Uname: Linux 3.2.0-32-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu14
  Architecture: i386
  Date: Sun Oct 21 21:21:59 2012
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  Lpstat:
   device for DESKJET-940C: hp:/usb/DeskJet_940C?serial=MY17O671S5BH
   device for DESKJET-970C: usb://HP/DESKJET%20970C?serial=MY17O671S5BH
   device for HP-Photosmart-C6200-series: hp:/net/Photosmart_C6200_series?zc=HP586D2D
   device for Photosmart-C6200-series: hp:/usb/Photosmart_C6200_series?serial=MY7B6H51S40506
  MachineType: ASUSTeK Computer Inc. M51Sn
  Papersize: letter
  PpdFiles:
   HP-Photosmart-C6200-series: HP Photosmart c6200 Series, hpcups 3.12.2
   Photosmart-C6200-series: HP Photosmart c6200 Series, hpcups 3.12.2
   DESKJET-970C: HP Deskjet 970c, hpcups 3.11.7
   DESKJET-940C: HP Deskjet 940c, hpcups 3.12.2
  ProcEnviron:
   TERM=xterm
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic root=UUID=173acbf5-26a0-49e3-8d2b-f1c142582cbf ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to precise on 2012-05-17 (157 days ago)
  dmi.bios.date: 12/24/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 303
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: M51Sn
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr303:bd12/24/2007:svnASUSTeKComputerInc.:pnM51Sn:pvr1.0:rvnASUSTeKComputerInc.:rnM51Sn:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: M51Sn
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1069507/+subscriptions