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Date
[Bug 1350910] Re: blank screen after suspend resume

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Fri, 01 Aug 2014 00:00:26 -0000
Reply-to: Bug 1350910 <1350910@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Displacer, thank you for reporting this and helping make Ubuntu better. As per http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5359417&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4059%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#BIOS an update to your BIOS is available (F.28). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Description changed:

  Mouse and keyboard not working, still able to ssh into system and
- reboot.
+ reboot. Xorg.0.log saved from ssh session after a problem appear
+ attached.
  
- It seems no problem with fglrx proprietary drivers.
- 
- Xorg.0.log saved from ssh session after a problem appear attached.
+ WORKAROUND: It seems no problem with fglrx proprietary drivers.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  .tmp.unity.support.test.0:
-  
+ 
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
  Date: Thu Jul 31 19:19:59 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  GraphicsCard:
-  Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7420G] [1002:9992] (prog-if 00 [VGA controller])
-    Subsystem: Hewlett-Packard Company Device [103c:194e]
+  Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7420G] [1002:9992] (prog-if 00 [VGA controller])
+    Subsystem: Hewlett-Packard Company Device [103c:194e]
  InstallationDate: Installed on 2014-07-06 (25 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP ProBook 455 G1
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=3cc3893f-1a34-4d21-8304-52e841a9dbef ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/05/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CPE Ver. F.21
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 194E
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 91.0B
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CPEVer.F.21:bd09/05/2013:svnHewlett-Packard:pnHPProBook455G1:pvrA2018CD200:rvnHewlett-Packard:rn194E:rvrKBCVersion91.0B:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 455 G1
  dmi.product.version: A2018CD200
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Jul 31 19:19:05 2014
  xserver.configfile: default
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2.1
  xserver.video_driver: radeon

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1350910

Title:
  blank screen after suspend resume

Status in “xorg” package in Ubuntu:
  Incomplete

Bug description:
  Mouse and keyboard not working, still able to ssh into system and
  reboot. Xorg.0.log saved from ssh session after a problem appear
  attached.

  WORKAROUND: It seems no problem with fglrx proprietary drivers.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
  Date: Thu Jul 31 19:19:59 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7420G] [1002:9992] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:194e]
  InstallationDate: Installed on 2014-07-06 (25 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP ProBook 455 G1
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=3cc3893f-1a34-4d21-8304-52e841a9dbef ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/05/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CPE Ver. F.21
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 194E
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 91.0B
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CPEVer.F.21:bd09/05/2013:svnHewlett-Packard:pnHPProBook455G1:pvrA2018CD200:rvnHewlett-Packard:rn194E:rvrKBCVersion91.0B:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 455 G1
  dmi.product.version: A2018CD200
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Jul 31 19:19:05 2014
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2.1
  xserver.video_driver: radeon

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References

[Bug 1350910] [NEW] blank screen after suspend resume
From: Displacer, 2014-07-31