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[William Grant <me@xxxxxxxxxxxxxxxxxx>]

** Also affects: launchpad
   Importance: Undecided
       Status: New

** Changed in: launchpad
     Assignee: (unassigned) => Chris Johnston (cjohnston)

** Changed in: launchpad
   Importance: Undecided => High

** Changed in: launchpad
       Status: New => In Progress

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https://bugs.launchpad.net/bugs/1171047

Title:
  update-manager times out checking for updates

Status in Launchpad itself:
  In Progress
Status in “apt” package in Ubuntu:
  New

Bug description:
  I've bought a number of humble bundle games that were activated
  through the software centre, so I have quite a lot of sources in apt.
  The server that they come from is so terribly slow to fetch from that
  it causes the update manager to time out when checking for updates.

  See the attached file for the timestamped output from apt-get update,
  and you'll see that while it's generally slow (multiple seconds
  between requests once the normal speed ones are dealt with) there is
  one that takes about 12 minutes to respond at all (13:21:48 to
  13:34:12)

  This means that I can't update through the ubuntu update manager, nor
  does it tell me when updates are available.

  My internet is quite good, the first lot of sources complete in ~10
  seconds, the problem seems to be at the private-ppa.launchpad.net
  server end. However, this wouldn't be such an issue if the update
  manager didn't time out (but really the solution is to fix the apt
  servers.)

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: update-manager 1:0.185
  ProcVersionSignature: Ubuntu 3.8.0-17.27-generic 3.8.6
  Uname: Linux 3.8.0-17-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8
  Aptdaemon:
   
  Architecture: amd64
  Date: Sun Apr 21 13:39:54 2013
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'launch-time' b'1366195146'
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'window-height' b'470'
   b'com.ubuntu.update-manager' b'window-width' b'583'
  InstallationDate: Installed on 2011-04-26 (725 days ago)
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to raring on 2013-04-13 (7 days ago)

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