touch-packages team mailing list archive

[Justin Brash <justin.j.brash@xxxxxxxxx>]

** Description changed:

  Asus Xonar Essesnce STX II sound card not detected by ALSA.  This is a
  fairly new sound card on the market.  I've tested the card I have under
- windows 8.1 with the drivers downloaded from Asus.  I'm 100% sure I've
- physically installed and connected the card correctly.  Unfortunately
- I've had no joy getting it detected by Ubuntu 14.04.1 64bit.  Please
- help!  I don't want to send the card back and I don't want to have to
- move to Windows!
+ windows 8.1 with the drivers downloaded from Asus, and all works
+ perfectly.  I'm 100% sure I've physically installed and connected the
+ card correctly.  Unfortunately I've had no joy getting it detected by
+ Ubuntu 14.04.1 64bit.  Please help!  I don't want to send the card back
+ and I don't want to have to move to Windows!
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC2:  justin     2369 F.... pulseaudio
-  /dev/snd/controlC1:  justin     2369 F.... pulseaudio
-  /dev/snd/controlC0:  justin     2369 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC2:  justin     2369 F.... pulseaudio
+  /dev/snd/controlC1:  justin     2369 F.... pulseaudio
+  /dev/snd/controlC0:  justin     2369 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Aug  5 23:28:37 2014
  InstallationDate: Installed on 2014-04-28 (99 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  ProcEnviron:
-  LANGUAGE=en_GB:en
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_GB:en
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/08/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2501
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: SABERTOOTH 990FX R2.0
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/08/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnSABERTOOTH990FXR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: To be filled by O.E.M.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1353157

Title:
  PCI/internal sound card not detected

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  Asus Xonar Essesnce STX II sound card not detected by ALSA.  This is a
  fairly new sound card on the market.  I've tested the card I have
  under windows 8.1 with the drivers downloaded from Asus, and all works
  perfectly.  I'm 100% sure I've physically installed and connected the
  card correctly.  Unfortunately I've had no joy getting it detected by
  Ubuntu 14.04.1 64bit.  Please help!  I don't want to send the card
  back and I don't want to have to move to Windows!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  justin     2369 F.... pulseaudio
   /dev/snd/controlC1:  justin     2369 F.... pulseaudio
   /dev/snd/controlC0:  justin     2369 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Aug  5 23:28:37 2014
  InstallationDate: Installed on 2014-04-28 (99 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/08/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2501
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: SABERTOOTH 990FX R2.0
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/08/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnSABERTOOTH990FXR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: To be filled by O.E.M.

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