touch-packages team mailing list archive

[Isiah Meadows <impinball@xxxxxxxxx>]

upload alsa-info output when working

** Attachment removed: "alsa-info.txt"
   https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1320020/+attachment/4171606/+files/alsa-info.txt

** Attachment added: "working version"
   https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1320020/+attachment/4171607/+files/alsa-info.working.txt

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https://bugs.launchpad.net/bugs/1320020

Title:
  [Inspiron 1470, Realtek ALC272, Speaker, Internal] No sound at all

Status in “alsa-driver” package in Ubuntu:
  Confirmed

Bug description:
  I can get perfect sound through headphones, and the kernel recognizes
  the internal speaker, but nothing is ever played through it. I have
  personally tested a pair of earbuds to make sure that sound could play
  through the headphone port, and that isn't a problem. The sound driver
  just refuses to recognize the existence of the speaker, even though
  the kernel does.

  I wouldn't be surprised if the last upstream update had something to
  do with it.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  isiah      7361 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Thu May 15 18:07:52 2014
  InstallationDate: Installed on 2014-01-29 (106 days ago)
  InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  isiah      7361 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [Inspiron 1470, Realtek ALC272, Speaker, Internal] No sound at all
  UpgradeStatus: Upgraded to trusty on 2014-05-04 (11 days ago)
  dmi.bios.date: 03/23/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0M7CYJ
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A05
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A05
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd03/23/2011:svnDellInc.:pnInspiron1470:pvrA05123:rvnDellInc.:rn0M7CYJ:rvrA05:cvnDellInc.:ct8:cvrA05:
  dmi.product.name: Inspiron 1470
  dmi.product.version: A05123
  dmi.sys.vendor: Dell Inc.

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