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[Bug 1256832] Re: Canon Selphy CP510 not recognised by CUPS

 

Ubuntu 13.10 is no longer supported.
Several fixes have been included in gutenprint and cups, see there change logs, likely this bug is already fixed. Can you try with 14.04.1LTS, you can test without installing by using a ubuntu-desktop live cd.

** Changed in: cups (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1256832

Title:
  Canon Selphy CP510 not recognised by CUPS

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  The USB Canon photo printer CP510 is not recognised  by CUPS any more.
  I found a gutenprint driver for that printer in the list. But that is
  worthless, if CUPS dose not see the printer.

  I'm actually using a system with  ubuntu-gnome-13.10-desktop-amd64

  The following printing software is installed by default:
  CUPS                                               1.7.0~rc1-0ubuntu5.1 
  libgutenprint2                              5.2.9-1ubuntu2 
  printer-driver-gutenprint          5.2.9-1ubuntu2

  When I connect the CP510 to the USB port, the following lines where
  reported to syslog:

  Nov 30 17:03:02 ESP kernel: [  512.339493] usb 1-1.2: new full-speed USB device number 3 using ehci-pci 
  Nov 30 17:03:02 ESP kernel: [  512.435499] usb 1-1.2: New USB device found, idVendor=04a9, idProduct=3128 
  Nov 30 17:03:02 ESP kernel: [  512.435505] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 
  Nov 30 17:03:02 ESP kernel: [  512.435508] usb 1-1.2: Product: Canon SELPHY CP510 
  Nov 30 17:03:02 ESP kernel: [  512.435511] usb 1-1.2: Manufacturer: Canon Inc. 
  Nov 30 17:03:02 ESP mtp-probe: checking bus 1, device 3: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2" 
  Nov 30 17:03:02 ESP mtp-probe: bus: 1, device: 3 was not an MTP device 
  Nov 30 17:03:02 ESP kernel: [  512.471905] usblp 1-1.2:1.0: usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x3128 
  Nov 30 17:03:02 ESP kernel: [  512.471940] usbcore: registered new interface driver usblp

  
  lsusb -v shows the following info for the device:

  Bus 003 Device 003: ID 04a9:3128 Canon, Inc. 
  Device Descriptor: 
    bLength                18 
    bDescriptorType         1 
    bcdUSB               1.10 
    bDeviceClass            0 (Defined at Interface level) 
    bDeviceSubClass         0 
    bDeviceProtocol         0 
    bMaxPacketSize0         8 
    idVendor           0x04a9 Canon, Inc. 
    idProduct          0x3128 
    bcdDevice            0.01 
    iManufacturer           1 Canon Inc. 
    iProduct                2 Canon SELPHY CP510 
    iSerial                 0 
    bNumConfigurations      1 
    Configuration Descriptor: 
      bLength                 9 
      bDescriptorType         2 
      wTotalLength           32 
      bNumInterfaces          1 
      bConfigurationValue     1 
      iConfiguration          0 
      bmAttributes         0xc0 
        Self Powered 
      MaxPower                2mA 
      Interface Descriptor: 
        bLength                 9 
        bDescriptorType         4 
        bInterfaceNumber        0 
        bAlternateSetting       0 
        bNumEndpoints           2 
        bInterfaceClass         7 Printer 
        bInterfaceSubClass      1 Printer 
        bInterfaceProtocol      2 Bidirectional 
        iInterface              0 
        Endpoint Descriptor: 
          bLength                 7 
          bDescriptorType         5 
          bEndpointAddress     0x01  EP 1 OUT 
          bmAttributes            2 
            Transfer Type            Bulk 
            Synch Type               None 
            Usage Type               Data 
          wMaxPacketSize     0x0040  1x 64 bytes 
          bInterval               0 
        Endpoint Descriptor: 
          bLength                 7 
          bDescriptorType         5 
          bEndpointAddress     0x82  EP 2 IN 
          bmAttributes            2 
            Transfer Type            Bulk 
            Synch Type               None 
            Usage Type               Data 
          wMaxPacketSize     0x0010  1x 16 bytes 
          bInterval               0 
  Device Status:     0x0001 
    Self Powered 

  “lpinfo” and “check-device-ids.py” does not show the printer.

  My Brother laser printer was recognised by CUPS immediately and works
  perfect on that system.

  On an older linux installation with CUPS 1.5.4-22 the CP510 printer
  works without problems.

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