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[Bug 1280590] Re: printer seems installed but will not print

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Pascal De Vuyst <pascal.devuyst@xxxxxxxxx>
Date: Mon, 11 Aug 2014 12:08:20 -0000
Reply-to: Bug 1280590 <1280590@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

Ubuntu cannot support this printer because the printer manufacturer does not provide a Linux driver for your specific printer model, therefore we are closing this bug as Invalid while actually it is something Ubuntu can't fix. Please ask your printer manufacturer for a Linux driver!
Furthermore if you want your printer driver to be installed automatically in future versions of Ubuntu you should also ask the manufacturer to provide a distribution independent driver package as described here: http://www.linux-foundation.org/en/OpenPrinting/WritingAndPackagingPrinterDrivers, so automatic download of the printer driver becomes possible as already implemented by this specification: https://blueprints.launchpad.net/ubuntu/+spec/printerdriverautodownload since Ubuntu Intrepid.

** Changed in: cups (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/1280590

Title:
  printer seems installed but will not print

Status in “cups” package in Ubuntu:
  Invalid

Bug description:
  lexmark x2350 is seen and drivers installed i ssume but it will not
  print anything ?

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: ubuntu-release-upgrader-core 1:0.205.4
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Uname: Linux 3.11.0-15-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  CrashDB: ubuntu
  Date: Sat Feb 15 14:08:14 2014
  InstallationDate: Installed on 2014-01-25 (20 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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