touch-packages team mailing list archive

[David Oxland <doxland@xxxxxxx>]

Excellent and thanks again.
Makes it a pleasure to be part of the bug report system and see it in action.

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https://bugs.launchpad.net/bugs/1351238

Title:
  Install problem Brother-DCP 7065DN

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  While working through the printer install process
   The printer was found and correctly identified as DCP-7065DN
   However the list of drivers offered did not include this and recommended  driver DCP-7045N which did not work.
   Experimenting with choosing and finally choosing DCP-8065DN did work and the printer functions properly just blind luck.
   What I expected was to be offered the correct driver by name.
  This may be an error in naming or transcription; not sure.
  Very frustrating, to be sure and took a fair amount of work to find the right driver.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Aug  1 02:14:11 2014
  InstallationDate: Installed on 2014-06-01 (60 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for Brother-DCP-7065DN: dnssd://Brother%20DCP-7065DN._pdl-datastream._tcp.local/
  MachineType: LENOVO 10117
  Papersize: letter
  PpdFiles: Brother-DCP-7065DN: Brother DCP8065DN for CUPS
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=f4e792d4-f621-4310-bd0f-99182ad4edcd ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/05/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: I7KT31AUS
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058 STD
  dmi.chassis.type: 3
  dmi.chassis.vendor: LENOVO
  dmi.modalias: dmi:bvnLENOVO:bvrI7KT31AUS:bd11/05/2013:svnLENOVO:pn10117:pvrLenovoH535:rvnLENOVO:rn:rvr31900058STD:cvnLENOVO:ct3:cvr:
  dmi.product.name: 10117
  dmi.product.version: Lenovo H535
  dmi.sys.vendor: LENOVO

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