touch-packages team mailing list archive

[Pascal De Vuyst <pascal.devuyst@xxxxxxxxx>]

Your cups error_log has no info in it, please provide a cups error log as described here:
Also have a look at https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_-.3E_Parallel_adapter and provide the info from https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer
Ubuntu 13.04 is no longer supported so please upgrade to 14.04.1 LTS or higher. You can test without installing by using the ubuntu-desktop live-cd.

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1181423

Title:
  Cannot print at all with USB to parallel adapter and HP 4L

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  Since upgrading to raring I am unable to print anything at all using
  Prolific 2303 USB to parallel adapter and a HP LaserJet 4L. cups error
  log attached. This is the output when adding the printer and trying to
  print a test page.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: cups 1.6.2-1ubuntu5
  ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  Date: Fri May 17 23:29:30 2013
  InstallationDate: Installed on 2013-04-26 (20 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  KernLog:
   
  Lpstat:
   device for HP-LaserJet-4L: usb://Unknown/Printer
   device for M175nw: hp:/net/HP_LaserJet_100_colorMFP_M175nw?ip=192.168.0.175
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  Papersize: a4
  PpdFiles:
   HP-LaserJet-4L: HP LaserJet 4L Foomatic/ljet4 (recommended)
   M175nw: HP LaserJet 100 color MFP M175 Postscript (recommended)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=52fbfaf1-aa35-45f8-9a1c-b867ce923edd ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/25/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0704
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M4A79XTD EVO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0X
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0704:bd11/25/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A79XTDEVO:rvrRevX.0X:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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