touch-packages team mailing list archive

[Olga Kemmet <1486996@xxxxxxxxxxxxxxxxxx>]

Marking as Won't fix because described behaviour is intended.

** Description changed:

  Reproduce:
  Open address-book-app, choose contact. Press the phone-off-the-hook icon to place a call
  
  What happens:
  The dialer-app opens with a number pre-filled.
  
  What I expected would happen:
  I expected the call to be placed.
  
  Rationale:
  The phone-off-the-hook icon in dialer-app represents placing a call, but not in address-book-app. Why the inconsistency?
+ 
+ -------- UX comment ------
+ 
+ This is intended behaviour. Every single time users tap the `call` icon
+ from an other app, the dialer is pre-populated with that number. A 2nd
+ tap is required to finally place the call. This way we avoid e.g. a
+ popup in the browser asking user if they really want to call that
+ number.
+ 
+ Please refer to the latest UX spec:
+ https://docs.google.com/document/d/1BRy9
+ -DEXr3A1D7PHkJaXmjbe7xbRmxKkzANXuu-F6lc/edit#heading=h.u6f263x6045p

** Changed in: ubuntu-ux
       Status: Triaged => Won't Fix

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Touch seeded packages, which is subscribed to dialer-app in Ubuntu.
https://bugs.launchpad.net/bugs/1486996

Title:
  [Dialer] [Address Book] “Call” icon does not actually place a call

Status in Canonical System Image:
  New
Status in Ubuntu UX:
  Won't Fix
Status in address-book-app package in Ubuntu:
  Confirmed
Status in dialer-app package in Ubuntu:
  Confirmed

Bug description:
  Reproduce:
  Open address-book-app, choose contact. Press the phone-off-the-hook icon to place a call

  What happens:
  The dialer-app opens with a number pre-filled.

  What I expected would happen:
  I expected the call to be placed.

  Rationale:
  The phone-off-the-hook icon in dialer-app represents placing a call, but not in address-book-app. Why the inconsistency?

  -------- UX comment ------

  This is intended behaviour. Every single time users tap the `call`
  icon from an other app, the dialer is pre-populated with that number.
  A 2nd tap is required to finally place the call. This way we avoid
  e.g. a popup in the browser asking user if they really want to call
  that number.

  Please refer to the latest UX spec:
  https://docs.google.com/document/d/1BRy9
  -DEXr3A1D7PHkJaXmjbe7xbRmxKkzANXuu-F6lc/edit#heading=h.u6f263x6045p

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