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Message #101206
[Bug 1493574] Re: [vegeta] Phone app makes screen stay black during call (so you can't hang up)
To be precise: Roaming is deactivated on the SIM, really the provider
(Drei = 3 = Hutchinson 3G Austria).
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https://bugs.launchpad.net/bugs/1493574
Title:
[vegeta] Phone app makes screen stay black during call (so you can't
hang up)
Status in Canonical System Image:
Confirmed
Status in unity-system-compositor package in Ubuntu:
Confirmed
Bug description:
A similar, if not the same bug, has been reported to be fixed for
OTA6. This bug report explains that it's no necessary to wait for a
minute or so on the phone call, but the screen turns black
immediately, and doesn't turn back on again to allow hanging up via a
screen control.
Potential duplicate: https://bugs.launchpad.net/canonical-devices-
system-image/+bug/1483127
Device: Aquaris E5 HD Ubuntu Edition
OS version: 15.04 (r5)
A) Incoming phone call:
- Accept the incoming call by sliding the grey middle button to the green button
- Watch the screen turning black
- Bring the phone to your ear, speak (as in a normal phone call)
- Take the phone away from your ear, note that the screen stays black
How to hang up anyway: (workaround)
- (continued from above, screen stays black after taking it away from your ear)
- Press the screen lock/unlock button (= button above volume control)
- Screen with phone app shows for about half a second, then turns black again
- Press the screen lock/unlock button again, and try to press the red hangup button quickly
- Repeat the previous step until hanging up succeeds
B) Outbound phone call:
- Open the phone app
- Slide up Recent calls list from bottom edge, select a phone number
- Press green dial button to initiate the call
- Watch the phone dialling and the screen turning black
- Bring the phone to your ear, speak (as in a normal phone call)
- Take the phone away from your ear, note that the screen stays black
How to hang up anyway: (workaround)
- (same procedure as in A. above)
- Difference in behavior:
* In some calls after pressing the lock/unlock button for the first time the screen stays alight (doesn't turn black again after half a second).
Jean-Baptiste Lallement confirms on the ubuntu-phone mailing list:
In both cases, covering/uncovering the proximity sensor should turn the screen on, if the screen has not been turned off with the power button. (This is not happening.)
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