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[Bug 1494170] [NEW] [System Product Name, VIA VT1828S, Green Line Out, Rear] No sound at all

 

Public bug reported:

I upgraded to 15.04, and my sound stopped working; both output and
input. There are no devices shown in the panels when I go to Sound
settings, either.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: pulseaudio 1:6.0-0ubuntu6
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  aqui1a    11457 F.... pulseaudio
 /dev/snd/controlC0:  aqui1a    11457 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu Sep 10 09:01:08 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-03-17 (541 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:MID successful
Symptom_Card: Built-in Audio - HDA Intel MID
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  aqui1a    11457 F.... pulseaudio
 /dev/snd/controlC0:  aqui1a    11457 F.... pulseaudio
Symptom_Jack: Green Line Out, Rear
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [System Product Name, VIA VT1828S, Green Line Out, Rear] No sound at all
UpgradeStatus: Upgraded to vivid on 2015-09-10 (0 days ago)
dmi.bios.date: 05/21/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1002
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7P55D-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1002:bd05/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7P55D-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1494170

Title:
  [System Product Name, VIA VT1828S, Green Line Out, Rear] No sound at
  all

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I upgraded to 15.04, and my sound stopped working; both output and
  input. There are no devices shown in the panels when I go to Sound
  settings, either.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: pulseaudio 1:6.0-0ubuntu6
  ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
  Uname: Linux 3.19.0-28-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  aqui1a    11457 F.... pulseaudio
   /dev/snd/controlC0:  aqui1a    11457 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Thu Sep 10 09:01:08 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-03-17 (541 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:MID successful
  Symptom_Card: Built-in Audio - HDA Intel MID
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  aqui1a    11457 F.... pulseaudio
   /dev/snd/controlC0:  aqui1a    11457 F.... pulseaudio
  Symptom_Jack: Green Line Out, Rear
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [System Product Name, VIA VT1828S, Green Line Out, Rear] No sound at all
  UpgradeStatus: Upgraded to vivid on 2015-09-10 (0 days ago)
  dmi.bios.date: 05/21/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1002
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P7P55D-E
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1002:bd05/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7P55D-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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