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[Bug 1495310] [NEW] [MS-7984, Nvidia GPU 71 HDMI/DP, Digital Out, HDMI] Playback problem

 

Public bug reported:

The sound works when I take the graphics card out. But when I put the
graphics card in the sound dies and I cannot select any device that will
make it work, the only playback devices listed are "HDMI" through the
graphics card.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.17.2-0ubuntu1.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  michael    1509 F.... pulseaudio
CurrentDesktop: KDE
Date: Sun Sep 13 17:10:35 2015
InstallationDate: Installed on 2015-09-13 (0 days ago)
InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: GM204 High Definition Audio Controller - HDA NVidia
Symptom_Jack: Digital Out, HDMI
Symptom_Type: None of the above
Title: [MS-7984, Nvidia GPU 71 HDMI/DP, Digital Out, HDMI] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/31/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: A.20
dmi.board.asset.tag: Default string
dmi.board.name: Z170A KRAIT GAMING (MS-7984)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA.20:bd07/31/2015:svnMSI:pnMS-7984:pvr2.0:rvnMSI:rnZ170AKRAITGAMING(MS-7984):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7984
dmi.product.version: 2.0
dmi.sys.vendor: MSI

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

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https://bugs.launchpad.net/bugs/1495310

Title:
  [MS-7984, Nvidia GPU 71 HDMI/DP, Digital Out, HDMI] Playback problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  The sound works when I take the graphics card out. But when I put the
  graphics card in the sound dies and I cannot select any device that
  will make it work, the only playback devices listed are "HDMI" through
  the graphics card.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
  Uname: Linux 3.19.0-28-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.17.2-0ubuntu1.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  michael    1509 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Sun Sep 13 17:10:35 2015
  InstallationDate: Installed on 2015-09-13 (0 days ago)
  InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
  Symptom_Card: GM204 High Definition Audio Controller - HDA NVidia
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: None of the above
  Title: [MS-7984, Nvidia GPU 71 HDMI/DP, Digital Out, HDMI] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.20
  dmi.board.asset.tag: Default string
  dmi.board.name: Z170A KRAIT GAMING (MS-7984)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA.20:bd07/31/2015:svnMSI:pnMS-7984:pvr2.0:rvnMSI:rnZ170AKRAITGAMING(MS-7984):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.name: MS-7984
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI

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