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Message #104408
[Bug 1495458] Re: Black screen when resuming after sleep
Gaston M. Tonietti, could you please test the latest upstream kernel
available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.
If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where X, Y, and Z are numbers corresponding to the kernel version.
If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.
Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags added: latest-bios-a09
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Importance: Low => Medium
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https://bugs.launchpad.net/bugs/1495458
Title:
Black screen when resuming after sleep
Status in linux package in Ubuntu:
Incomplete
Bug description:
I have a fresh install of Kubuntu Wily Beta 1. My laptop is a Dell XPS
15 with a Nvidia video. I tried both drivers nouveau and nvidia with
the same result.
I can reproduce the error ALWAYS, when I put the laptop to sleep it
wont resume, I can see the power light and the keyboard backlight
turning on as if it will wake up, but then just a black screen. I
cannot even switch to a terminal (Ctr+Alt+F1), the only solution it to
restart.
The problem is not only when sleeping, it also happens when the screen
is turned off by Power Management.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-7.7-generic 4.2.0
Uname: Linux 4.2.0-7-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.18.1-0ubuntu1
Architecture: amd64
CurrentDesktop: KDE
Date: Mon Sep 14 20:29:21 2015
InstallationDate: Installed on 2015-09-12 (1 days ago)
InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150825.1)
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.18.1-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: KDE
DistUpgraded: Fresh install
DistroCodename: wily
DistroRelease: Ubuntu 15.10
DistroVariant: kubuntu
DkmsStatus:
bbswitch, 0.7, 4.2.0-10-generic, x86_64: installed
bcmwl, 6.30.223.248+bdcom, 4.2.0-10-generic, x86_64: installed
nvidia-352, 352.30, 4.2.0-10-generic, x86_64: installed
ExtraDebuggingInterest: No
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:05fe]
InstallationDate: Installed on 2015-09-12 (7 days ago)
InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150825.1)
MachineType: Dell Inc. XPS 15 9530
NonfreeKernelModules: wl
Package: xorg 1:7.7+7ubuntu4
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-10-generic root=UUID=21f7ffd1-602b-4aec-a5a8-1db43113dc9c ro quiet splash
ProcVersionSignature: Ubuntu 4.2.0-10.12-generic 4.2.0
Tags: wily kubuntu single-occurrence reproducible has-workaround
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/30/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: XPS 15 9530
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd07/30/2015:svnDellInc.:pnXPS159530:pvrA09:rvnDellInc.:rnXPS159530:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 15 9530
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.6.3-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.6.3-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Sun Sep 20 12:15:49 2015
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5169
vendor SHP
xserver.version: 2:1.17.2-1ubuntu7
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