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[Bug 1471560] Re: Laptop does not wake properly from suspend/sleep

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Raphael Mankin <raph@xxxxxxxxxxxxx>
Date: Mon, 21 Sep 2015 18:05:15 -0000
Reply-to: Bug 1471560 <1471560@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: apport-collected ubuntu

** Description changed:

  I am running xfce4/lightdm/lihg-locker on ubuntu 14.04.2
  
  The bug does not always manifest itself, but does so frequently.
  
  When waking from sleep/suspend I get the unlock screen but after
  entering my password the main display does not appear; it remains
  blanked. Sometimes re-suspending and re-waking the machine resolves the
  problem, but not always.
  
  Alternatively, the main screen does appear ut the mouse pointer is
  missing. I can tell where it ought to be by the highlighting of menu
  items. In this case re-sleep/re-waken has always resolved the problem.
  
  Sometimes I can get to a console seesion with ctl-alt-f1. In this case
  killing xfce4-session clears the problem, but after doing this a few
  times skype will not restart.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.16.0-41.57~14.04.1-generic 3.16.7-ckt11
  Uname: Linux 3.16.0-41-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sun Jul  5 15:59:03 2015
  InstallationDate: Installed on 2015-06-03 (31 days ago)
  InstallationMedia: Xubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.13
+ Architecture: amd64
+ CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
+ CompositorRunning: None
+ DistUpgraded: Fresh install
+ DistroCodename: trusty
+ DistroRelease: Ubuntu 14.04
+ DistroVariant: ubuntu
+ DkmsStatus:
+  virtualbox, 4.3.10, 3.16.0-48-generic, x86_64: installed
+  virtualbox, 4.3.10, 3.16.0-49-generic, x86_64: installed
+ GraphicsCard:
+  Advanced Micro Devices, Inc. [AMD/ATI] RV635/M86 [Mobility Radeon HD 3650] [1002:9591] (prog-if 00 [VGA controller])
+    Subsystem: Lenovo Device [17aa:2127]
+ InstallationDate: Installed on 2015-06-03 (109 days ago)
+ InstallationMedia: Xubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
+ LightdmGreeterLog:
+  ** (lightdm-gtk-greeter:1439): WARNING **: Failed to load user background: Failed to open file '/home/raph/Pictures/Firefox_wallpaper.png': Permission denied
+  
+  ** (lightdm-gtk-greeter:1439): WARNING **: Failed to load user image: Failed to open file '/home/raph/.face': Permission denied
+  init: indicator-power main process (1474) killed by TERM signal
+  init: indicator-application main process (1483) killed by TERM signal
+ LightdmGreeterLogOld:
+  ** (lightdm-gtk-greeter:1497): WARNING **: Failed to load user image: Failed to open file '/home/raph/.face': Permission denied
+  init: indicator-power main process (1531) killed by TERM signal
+  init: indicator-application main process (1543) killed by TERM signal
+ MachineType: LENOVO 4063A46
+ Package: xorg 1:7.7+1ubuntu8.1
+ PackageArchitecture: amd64
+ PccardctlIdent:
+  Socket 0:
+    no product info available
+ PccardctlStatus:
+  Socket 0:
+    no card
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-49-generic root=UUID=6be0f400-b5cc-4ff7-9adb-2b5cda6c2bc2 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
+ Tags:  trusty ubuntu
+ Uname: Linux 3.16.0-49-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 01/09/2009
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: 6FET56WW (2.02 )
+ dmi.board.name: 4063A46
+ dmi.board.vendor: LENOVO
+ dmi.board.version: Not Available
+ dmi.chassis.asset.tag: 1780238
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: Not Available
+ dmi.modalias: dmi:bvnLENOVO:bvr6FET56WW(2.02):bd01/09/2009:svnLENOVO:pn4063A46:pvrThinkPadW500:rvnLENOVO:rn4063A46:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
+ dmi.product.name: 4063A46
+ dmi.product.version: ThinkPad W500
+ dmi.sys.vendor: LENOVO
+ version.compiz: compiz N/A
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
+ version.libgl1-mesa-dri: libgl1-mesa-dri N/A
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx N/A
+ version.xserver-xorg-core: xserver-xorg-core N/A
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
+ xserver.bootTime: Sun Sep 13 09:36:32 2015
+ xserver.configfile: default
+ xserver.errors:
+  evdev: 2.4G Wireless headset 2.4G Wireless headset: Unable to open evdev device "/dev/input/event14".
+  evdev: 2.4G Wireless headset 2.4G Wireless headset: Unable to open evdev device "/dev/input/event14".
+  evdev: 2.4G Wireless headset 2.4G Wireless headset: Unable to open evdev device "/dev/input/event14".
+  evdev: 2.4G Wireless headset 2.4G Wireless headset: Unable to open evdev device "/dev/input/event14".
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
+ xserver.video_driver: radeon

** Attachment added: "BootDmesg.txt"
   https://bugs.launchpad.net/bugs/1471560/+attachment/4470564/+files/BootDmesg.txt

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1471560

Title:
  Laptop does not wake properly from suspend/sleep

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I am running xfce4/lightdm/lihg-locker on ubuntu 14.04.2

  The bug does not always manifest itself, but does so frequently.

  When waking from sleep/suspend I get the unlock screen but after
  entering my password the main display does not appear; it remains
  blanked. Sometimes re-suspending and re-waking the machine resolves
  the problem, but not always.

  Alternatively, the main screen does appear ut the mouse pointer is
  missing. I can tell where it ought to be by the highlighting of menu
  items. In this case re-sleep/re-waken has always resolved the problem.

  Sometimes I can get to a console seesion with ctl-alt-f1. In this case
  killing xfce4-session clears the problem, but after doing this a few
  times skype will not restart.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.16.0-41.57~14.04.1-generic 3.16.7-ckt11
  Uname: Linux 3.16.0-41-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sun Jul  5 15:59:03 2015
  InstallationDate: Installed on 2015-06-03 (31 days ago)
  InstallationMedia: Xubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
  CompositorRunning: None
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 4.3.10, 3.16.0-48-generic, x86_64: installed
   virtualbox, 4.3.10, 3.16.0-49-generic, x86_64: installed
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RV635/M86 [Mobility Radeon HD 3650] [1002:9591] (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:2127]
  InstallationDate: Installed on 2015-06-03 (109 days ago)
  InstallationMedia: Xubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  LightdmGreeterLog:
   ** (lightdm-gtk-greeter:1439): WARNING **: Failed to load user background: Failed to open file '/home/raph/Pictures/Firefox_wallpaper.png': Permission denied
   
   ** (lightdm-gtk-greeter:1439): WARNING **: Failed to load user image: Failed to open file '/home/raph/.face': Permission denied
   init: indicator-power main process (1474) killed by TERM signal
   init: indicator-application main process (1483) killed by TERM signal
  LightdmGreeterLogOld:
   ** (lightdm-gtk-greeter:1497): WARNING **: Failed to load user image: Failed to open file '/home/raph/.face': Permission denied
   init: indicator-power main process (1531) killed by TERM signal
   init: indicator-application main process (1543) killed by TERM signal
  MachineType: LENOVO 4063A46
  Package: xorg 1:7.7+1ubuntu8.1
  PackageArchitecture: amd64
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-49-generic root=UUID=6be0f400-b5cc-4ff7-9adb-2b5cda6c2bc2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
  Tags:  trusty ubuntu
  Uname: Linux 3.16.0-49-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 01/09/2009
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6FET56WW (2.02 )
  dmi.board.name: 4063A46
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: 1780238
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr6FET56WW(2.02):bd01/09/2009:svnLENOVO:pn4063A46:pvrThinkPadW500:rvnLENOVO:rn4063A46:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 4063A46
  dmi.product.version: ThinkPad W500
  dmi.sys.vendor: LENOVO
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Sun Sep 13 09:36:32 2015
  xserver.configfile: default
  xserver.errors:
   evdev: 2.4G Wireless headset 2.4G Wireless headset: Unable to open evdev device "/dev/input/event14".
   evdev: 2.4G Wireless headset 2.4G Wireless headset: Unable to open evdev device "/dev/input/event14".
   evdev: 2.4G Wireless headset 2.4G Wireless headset: Unable to open evdev device "/dev/input/event14".
   evdev: 2.4G Wireless headset 2.4G Wireless headset: Unable to open evdev device "/dev/input/event14".
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
  xserver.video_driver: radeon

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References

[Bug 1471560] [NEW] Laptop does not wake properly from suspend/sleep
From: Raphael Mankin, 2015-07-05