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Message #105582
[Bug 1404731] Re: [ Dell OptiPlex 7020, Realtek ALC3220, Green Line Out, Rear] Background noise
This affects me too.
This is on a modern PowerEdge T20 server but it uses the same RealTek
audio chip.
A workaround is to use one of the two methods:
1) Using pavucontrol, switch the output from "Speakers" to "Headphones (unplugged)".
2) Using alsamixer, increase the "Headphone" volume and disable "Speaker".
This bug looks like the same one that's also expired at
https://bugzilla.redhat.com/show_bug.cgi?id=1133321 but it does appear
to be genuine.
** Bug watch added: Red Hat Bugzilla #1133321
https://bugzilla.redhat.com/show_bug.cgi?id=1133321
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1404731
Title:
[ Dell OptiPlex 7020, Realtek ALC3220, Green Line Out, Rear]
Background noise
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
Any time I start Ubuntu, just a sec before it starts I begin to hear background noise from speakers. And the noise isn't gone until I
shutdown the system.
By the way, when I start listening to any music, I can't get any bass
(although, I have a speaker system with sub woofer, and it worked fine
for me on the previous computer).
A lot of workaround didn't help.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: byte 1547 F.... pulseaudio
/dev/snd/controlC0: byte 1547 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg:
[ 18.943961] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 19.717121] init: plymouth-upstart-bridge main process ended, respawning
[ 19.722598] init: plymouth-upstart-bridge main process ended, respawning
Date: Mon Dec 22 00:11:51 2014
InstallationDate: Installed on 2014-12-21 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Green Line Out, Rear
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: High background noise, or volume is too low
Title: [OptiPlex 7020, Realtek ALC3220, Green Line Out, Rear] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/25/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 08WKV3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd04/25/2014:svnDellInc.:pnOptiPlex7020:pvr01:rvnDellInc.:rn08WKV3:rvrA00:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 7020
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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References