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[Bug 1501617] [NEW] X crashes on some intel cards

 

Public bug reported:

X crashes on some intel cards on LibreOffice print dialog.

How to reproduce:
just open attached X_crash_on_ LibreOffice print dialog.odt and try to print it by pressing Ctrl+P or from menu, do not use quick print, problem appears on print dialog

Switching to UXA AccelMethod solve this problem:
~# cat /usr/share/X11/xorg.conf.d/10-disable-sna.conf
Section "Device"
    Identifier "Intel Graphics"
    Driver "intel"
    Option "AccelMethod" "uxa"
EndSection

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
Uname: Linux 3.13.0-63-generic i686
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: Unity
Date: Thu Oct  1 09:59:23 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics Controller [8086:a001] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:039d]
   Subsystem: Acer Incorporated [ALI] Device [1025:039d]
MachineType: eMachines EZ1700
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=8ffec55a-01eb-4d77-8f7d-ebe714e7dc27 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/14/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P01-A0L
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: EZ1700
dmi.board.vendor: eMachines
dmi.chassis.type: 13
dmi.chassis.vendor: eMachines
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A0L:bd07/14/2010:svneMachines:pnEZ1700:pvr:rvneMachines:rnEZ1700:rvr:cvneMachines:ct13:cvr:
dmi.product.name: EZ1700
dmi.sys.vendor: eMachines
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Thu Oct  1 09:56:20 2015
xserver.configfile: default
xserver.devices:
 input        Power Button         KEYBOARD, id 6
 input        Power Button         KEYBOARD, id 7
 input        Chicony 2.4G Multimedia Wireless Kit KEYBOARD, id 8
 input        Chicony 2.4G Multimedia Wireless Kit KEYBOARD, id 9
 input        USB 2.0 Camera       KEYBOARD, id 10
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                 256 
 vendor                                     ACR
xserver.version: 2:1.15.1-0ubuntu2.7

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty ubuntu

** Attachment added: "X_crash_on_LibreOffice_print_dialog.odt"
   https://bugs.launchpad.net/bugs/1501617/+attachment/4480602/+files/X_crash_on_LibreOffice_print_dialog.odt

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Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1501617

Title:
  X crashes on some intel cards

Status in xorg package in Ubuntu:
  New

Bug description:
  X crashes on some intel cards on LibreOffice print dialog.

  How to reproduce:
  just open attached X_crash_on_ LibreOffice print dialog.odt and try to print it by pressing Ctrl+P or from menu, do not use quick print, problem appears on print dialog

  Switching to UXA AccelMethod solve this problem:
  ~# cat /usr/share/X11/xorg.conf.d/10-disable-sna.conf
  Section "Device"
      Identifier "Intel Graphics"
      Driver "intel"
      Option "AccelMethod" "uxa"
  EndSection

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
  Uname: Linux 3.13.0-63-generic i686
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: Unity
  Date: Thu Oct  1 09:59:23 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics Controller [8086:a001] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:039d]
     Subsystem: Acer Incorporated [ALI] Device [1025:039d]
  MachineType: eMachines EZ1700
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=8ffec55a-01eb-4d77-8f7d-ebe714e7dc27 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/14/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P01-A0L
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: EZ1700
  dmi.board.vendor: eMachines
  dmi.chassis.type: 13
  dmi.chassis.vendor: eMachines
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A0L:bd07/14/2010:svneMachines:pnEZ1700:pvr:rvneMachines:rnEZ1700:rvr:cvneMachines:ct13:cvr:
  dmi.product.name: EZ1700
  dmi.sys.vendor: eMachines
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Oct  1 09:56:20 2015
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Chicony 2.4G Multimedia Wireless Kit KEYBOARD, id 8
   input        Chicony 2.4G Multimedia Wireless Kit KEYBOARD, id 9
   input        USB 2.0 Camera       KEYBOARD, id 10
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                 256 
   vendor                                     ACR
  xserver.version: 2:1.15.1-0ubuntu2.7

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