← Back to team overview

touch-packages team mailing list archive

[Bug 1442378] Re: latest radeon open driver on lubuntu 14.04 displays white flickering scan lines and occasional parts of the windows on external monitor

 

** Description changed:

  On a Compaq Presario 2500 laptop with an Ati IGP 345M graphics card,
  when connected to an external monitor ( SAMSUNG P2470HD - FullHD
  monitor/tv ) through a VGA analog connection, and using the latest open
  radeon driver on Lubuntu 14.04.2 with all the latest updates, when using
  the native resolution ( 1920x1080@60 ) of the monitor, and even at lower
  ones, except the lowest, there are small white lines flickering all over
  the display especially when there is movement in the windows or menus,
  and sometimes even small fragments of the window contents appear
  momentarily across different parts of the monitor. This does not happen
  when using a Windows XP installation on the same laptop with the same
  monitor and with the same D-Sub cable.
  
- I've tried to install the fglrx driver, but there seems to be none available for this card either on the AMD website nor on the additional drivers repository of lubuntu. Installing the fglrx driver, the card was never recognised. The command "sudo amdconfig --initial" returns the error message: "amdconfig: No supported adapters detected".
- --- 
+ I've tried to install the fglrx driver, but there seems to be none
+ available for this card either on the AMD website nor on the additional
+ drivers repository of lubuntu. Installing the fglrx driver, the card was
+ never recognised. The command "sudo amdconfig --initial" returns the
+ error message: "amdconfig: No supported adapters detected".
+ 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  DistUpgraded: 2014-08-20 18:45:34,637 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
-  Advanced Micro Devices, Inc. [AMD/ATI] RS200M [Radeon IGP 330M/340M/345M/350M] [1002:4337] (prog-if 00 [VGA controller])
-    Subsystem: Hewlett-Packard Company Radeon IGP 345M [103c:0850]
+  Advanced Micro Devices, Inc. [AMD/ATI] RS200M [Radeon IGP 330M/340M/345M/350M] [1002:4337] (prog-if 00 [VGA controller])
+    Subsystem: Hewlett-Packard Company Radeon IGP 345M [103c:0850]
  InstallationDate: Installed on 2014-05-11 (511 days ago)
  InstallationMedia: Lubuntu 13.10 "Saucy Salamander" - Release i386 (20131016)
  LightdmGreeterLogOld:
-  ** (lightdm-gtk-greeter:1405): WARNING **: Failed to load user image: Failed to open file '/home/pai/.face': No such file or directory
-  g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
+  ** (lightdm-gtk-greeter:1405): WARNING **: Failed to load user image: Failed to open file '/home/pai/.face': No such file or directory
+  g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
  Lsusb:
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Hewlett-Packard Presario 2500 (DP877E)
  Package: xorg 1:7.7+1ubuntu8.1
  PackageArchitecture: i386
  PccardctlIdent:
-  Socket 0:
-    no product info available
+  Socket 0:
+    no product info available
  PccardctlStatus:
-  Socket 0:
-    3.3V
-   32-bit
-   PC Card
+  Socket 0:
+    3.3V
+   32-bit
+   PC Card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-49-generic root=UUID=14f7c35f-caf9-4149-b29a-3423e08c9b33 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
  Tags:  trusty ubuntu
  Uname: Linux 3.13.0-49-generic i686
  UpgradeStatus: Upgraded to trusty on 2014-08-20 (410 days ago)
  UserGroups:
-  
+ 
  _MarkForUpload: True
  dmi.bios.date: 08/29/2003
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: KF_KH.F.13
  dmi.board.name: 0850
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: NS570 Version PQ1B56
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrKF_KH.F.13:bd08/29/2003:svnHewlett-Packard:pnPresario2500(DP877E):pvrKH.F.13:rvnHewlett-Packard:rn0850:rvrNS570VersionPQ1B56:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: Presario 2500 (DP877E)
  dmi.product.version: KH.F.13
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon Oct  5 14:12:41 2015
  xserver.configfile: /etc/X11/xorg.conf
  xserver.devices:
-  input        Power Button         KEYBOARD, id 6
-  input        Video Bus            KEYBOARD, id 7
-  input        Power Button         KEYBOARD, id 8
-  input        AT Translated Set 2 keyboard KEYBOARD, id 9
-  input        SynPS/2 Synaptics TouchPad TOUCHPAD, id 10
+  input        Power Button         KEYBOARD, id 6
+  input        Video Bus            KEYBOARD, id 7
+  input        Power Button         KEYBOARD, id 8
+  input        AT Translated Set 2 keyboard KEYBOARD, id 9
+  input        SynPS/2 Synaptics TouchPad TOUCHPAD, id 10
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2.7
  xserver.video_driver: radeon
- --- 
- ApportVersion: 2.14.1-0ubuntu3.10
- Architecture: i386
- CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
- CompositorRunning: None
- DistUpgraded: 2014-08-20 18:45:34,637 DEBUG enabling apt cron job
- DistroCodename: trusty
- DistroRelease: Ubuntu 14.04
- DistroVariant: ubuntu
- DpkgLog:
-  
- ExtraDebuggingInterest: Yes
- GraphicsCard:
-  Advanced Micro Devices, Inc. [AMD/ATI] RS200M [Radeon IGP 330M/340M/345M/350M] [1002:4337] (prog-if 00 [VGA controller])
-    Subsystem: Hewlett-Packard Company Radeon IGP 345M [103c:0850]
- InstallationDate: Installed on 2014-05-11 (511 days ago)
- InstallationMedia: Lubuntu 13.10 "Saucy Salamander" - Release i386 (20131016)
- LightdmGreeterLog:
-  ** (lightdm-gtk-greeter:1668): WARNING **: Failed to load user image: Failed to open file '/home/guilhermino/.face': Permission denied
-  g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
- Lsusb:
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
- MachineType: Hewlett-Packard Presario 2500 (DP877E)
- Package: xorg 1:7.7+1ubuntu8.1
- PackageArchitecture: i386
- PccardctlIdent:
-  Socket 0:
-    no product info available
- PccardctlStatus:
-  Socket 0:
-    no card
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-49-generic root=UUID=14f7c35f-caf9-4149-b29a-3423e08c9b33 ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
- Tags:  trusty ubuntu
- Uname: Linux 3.13.0-49-generic i686
- UpgradeStatus: Upgraded to trusty on 2014-08-20 (410 days ago)
- UserGroups:
-  
- _MarkForUpload: True
- dmi.bios.date: 08/29/2003
- dmi.bios.vendor: Phoenix Technologies Ltd.
- dmi.bios.version: KF_KH.F.13
- dmi.board.name: 0850
- dmi.board.vendor: Hewlett-Packard
- dmi.board.version: NS570 Version PQ1B56
- dmi.chassis.asset.tag: No Asset Tag
- dmi.chassis.type: 10
- dmi.chassis.vendor: Hewlett-Packard
- dmi.chassis.version: N/A
- dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrKF_KH.F.13:bd08/29/2003:svnHewlett-Packard:pnPresario2500(DP877E):pvrKH.F.13:rvnHewlett-Packard:rn0850:rvrNS570VersionPQ1B56:cvnHewlett-Packard:ct10:cvrN/A:
- dmi.product.name: Presario 2500 (DP877E)
- dmi.product.version: KH.F.13
- dmi.sys.vendor: Hewlett-Packard
- version.compiz: compiz N/A
- version.libdrm2: libdrm2 2.4.56-1~ubuntu2
- version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
- version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
- version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
- version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
- version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
- version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
- version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
- version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
- xserver.bootTime: Mon Oct  5 14:52:53 2015
- xserver.configfile: /etc/X11/xorg.conf
- xserver.devices:
-  input        Power Button         KEYBOARD, id 6
-  input        Video Bus            KEYBOARD, id 7
-  input        Power Button         KEYBOARD, id 8
-  input        AT Translated Set 2 keyboard KEYBOARD, id 9
-  input        SynPS/2 Synaptics TouchPad TOUCHPAD, id 10
- xserver.errors:
-  
- xserver.logfile: /var/log/Xorg.0.log
- xserver.version: 2:1.15.1-0ubuntu2.7
- xserver.video_driver: radeon

** Tags added: bios-outdated-f.25

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1442378

Title:
  latest radeon open driver on lubuntu 14.04 displays white flickering
  scan lines and occasional parts of the windows on external monitor

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  On a Compaq Presario 2500 laptop with an Ati IGP 345M graphics card,
  when connected to an external monitor ( SAMSUNG P2470HD - FullHD
  monitor/tv ) through a VGA analog connection, and using the latest
  open radeon driver on Lubuntu 14.04.2 with all the latest updates,
  when using the native resolution ( 1920x1080@60 ) of the monitor, and
  even at lower ones, except the lowest, there are small white lines
  flickering all over the display especially when there is movement in
  the windows or menus, and sometimes even small fragments of the window
  contents appear momentarily across different parts of the monitor.
  This does not happen when using a Windows XP installation on the same
  laptop with the same monitor and with the same D-Sub cable.

  I've tried to install the fglrx driver, but there seems to be none
  available for this card either on the AMD website nor on the
  additional drivers repository of lubuntu. Installing the fglrx driver,
  the card was never recognised. The command "sudo amdconfig --initial"
  returns the error message: "amdconfig: No supported adapters
  detected".

  ---
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  DistUpgraded: 2014-08-20 18:45:34,637 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RS200M [Radeon IGP 330M/340M/345M/350M] [1002:4337] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Radeon IGP 345M [103c:0850]
  InstallationDate: Installed on 2014-05-11 (511 days ago)
  InstallationMedia: Lubuntu 13.10 "Saucy Salamander" - Release i386 (20131016)
  LightdmGreeterLogOld:
   ** (lightdm-gtk-greeter:1405): WARNING **: Failed to load user image: Failed to open file '/home/pai/.face': No such file or directory
   g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Hewlett-Packard Presario 2500 (DP877E)
  Package: xorg 1:7.7+1ubuntu8.1
  PackageArchitecture: i386
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     3.3V
    32-bit
    PC Card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-49-generic root=UUID=14f7c35f-caf9-4149-b29a-3423e08c9b33 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
  Tags:  trusty ubuntu
  Uname: Linux 3.13.0-49-generic i686
  UpgradeStatus: Upgraded to trusty on 2014-08-20 (410 days ago)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 08/29/2003
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: KF_KH.F.13
  dmi.board.name: 0850
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: NS570 Version PQ1B56
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrKF_KH.F.13:bd08/29/2003:svnHewlett-Packard:pnPresario2500(DP877E):pvrKH.F.13:rvnHewlett-Packard:rn0850:rvrNS570VersionPQ1B56:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: Presario 2500 (DP877E)
  dmi.product.version: KH.F.13
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon Oct  5 14:12:41 2015
  xserver.configfile: /etc/X11/xorg.conf
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Video Bus            KEYBOARD, id 7
   input        Power Button         KEYBOARD, id 8
   input        AT Translated Set 2 keyboard KEYBOARD, id 9
   input        SynPS/2 Synaptics TouchPad TOUCHPAD, id 10
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2.7
  xserver.video_driver: radeon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1442378/+subscriptions