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[Bug 1499556] Re: Computer Reboots Instead of Halting

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Wed, 14 Oct 2015 11:46:53 -0000
Reply-to: Bug 1499556 <1499556@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Ed Novak, to see if this is already resolved in Trusty, could you please
update to the Vivid enablement kernel as outlined in
https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the
results?

** Description changed:

- I recently installed a new motherboard (
- http://www.asrock.com/mb/AMD/QC5000-ITXPH/ ) with Ubuntu 14.04 LTS and
- now when I try to shutdown my system reboots instead.  I have tried a
- variety of shutdown methods including:
- 
+ With Ubuntu 14.04 LTS, everytime I try to shutdown my system reboots instead. I have tried a variety of shutdown methods including:
  sudo init 0
  sudo shutdown -P now
  sudo shutdown now
  sudo shutdown -h now
  sudo shutdown -H now
  sudo shutdown -HP now
  (all previous variants with "now" replaced with "1")
  shutting down via the KDE menu (clicking the menu, clicking 'leave' section, clicking shutdown in the dialog box).
  
- All of these cause the system to reboot, when I expect that the system
- should shutdown.  The system can shutdown only if I hold the power
- button for 5 seconds (hard shutdown).  I have dug around in the bios,
- nothing in there seems to help.  I even tried changing random features
- (things related to wake on lan, etc) after reading that some specific
- IRQs may be causing the problem.
+ The system hard shuts down if I hold the power button for 5 seconds.
  
- Here is the output of lsb_release -a
- No LSB modules are available.
- Distributor ID: Ubuntu
- Description:    Ubuntu 14.04.3 LTS
- Release:        14.04
- Codename:       trusty
+ I have attached a zip of my entire /var/log directory.
  
- and uname -a
- Linux livingroom 3.16.0-49-generic #65~14.04.1-Ubuntu SMP Wed Sep 9 10:03:23 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
- 
- I have also attached a zip of my entire /var/log directory so you don't
- have to ask for my logs one at a time.  Keep in mind that this bug
- happens everytime I try to shutdown, which I do  more than once a day on
- average.  I frequently shutdown and then hold the power button when the
- reset occurs, thereby causing a hard reset before the kernel has loaded
- when it is safest.  This is an annoying workaround.
- 
- ProblemType: Bug
- DistroRelease: Ubuntu 14.04
- Package: xorg 1:7.7+1ubuntu8.1
- ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
- Uname: Linux 3.16.0-49-generic x86_64
- NonfreeKernelModules: fglrx
- ApportVersion: 2.14.1-0ubuntu3.15
- Architecture: amd64
- CurrentDesktop: KDE
- Date: Thu Sep 24 19:19:51 2015
- InstallationDate: Installed on 2015-08-21 (34 days ago)
- InstallationMedia: Kubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150219.1)
- SourcePackage: xorg
- Symptom: display
- UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: kwin
  CurrentDesktop: KDE
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: kubuntu
  DkmsStatus: fglrx-core, 15.200, 3.16.0-50-generic, x86_64: installed
  GraphicsCard:
-  Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8330] [1002:9832] (prog-if 00 [VGA controller])
-    Subsystem: ASRock Incorporation Device [1849:9832]
+  Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8330] [1002:9832] (prog-if 00 [VGA controller])
+    Subsystem: ASRock Incorporation Device [1849:9832]
  InstallationDate: Installed on 2015-08-21 (53 days ago)
  InstallationMedia: Kubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150219.1)
  LightdmGreeterLog:
-  QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
-  QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
-  Bus::open: Can not get ibus-daemon's address. 
-  IBusInputContext::createInputContext: no connection to ibus-daemon 
-  file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
+  QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
+  QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
+  Bus::open: Can not get ibus-daemon's address.
+  IBusInputContext::createInputContext: no connection to ibus-daemon
+  file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  NonfreeKernelModules: fglrx
  Package: xorg 1:7.7+1ubuntu8.1
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-50-generic root=UUID=13cf69b2-83fd-4907-ba34-fa3e24e8294a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-50.67~14.04.1-generic 3.16.7-ckt16
  Tags:  trusty kubuntu
  Uname: Linux 3.16.0-50-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo users
  _MarkForUpload: True
  dmi.bios.date: 10/27/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.00
  dmi.board.name: QC5000-ITX/PH
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.00:bd10/27/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnQC5000-ITX/PH:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.
  version.compiz: compiz N/A
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Tue Oct 13 20:01:14 2015
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
  xserver.video_driver: fglrx

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1499556/+attachment/4473841/+files/Dependencies.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1499556/+attachment/4473842/+files/ProcEnviron.txt

** Changed in: xorg (Ubuntu)
   Importance: Low => Medium

-- 
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https://bugs.launchpad.net/bugs/1499556

Title:
  Computer Reboots Instead of Halting

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  With Ubuntu 14.04 LTS, everytime I try to shutdown my system reboots instead. I have tried a variety of shutdown methods including:
  sudo init 0
  sudo shutdown -P now
  sudo shutdown now
  sudo shutdown -h now
  sudo shutdown -H now
  sudo shutdown -HP now
  (all previous variants with "now" replaced with "1")
  shutting down via the KDE menu (clicking the menu, clicking 'leave' section, clicking shutdown in the dialog box).

  The system hard shuts down if I hold the power button for 5 seconds.

  I have attached a zip of my entire /var/log directory.

  ---
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: kwin
  CurrentDesktop: KDE
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: kubuntu
  DkmsStatus: fglrx-core, 15.200, 3.16.0-50-generic, x86_64: installed
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8330] [1002:9832] (prog-if 00 [VGA controller])
     Subsystem: ASRock Incorporation Device [1849:9832]
  InstallationDate: Installed on 2015-08-21 (53 days ago)
  InstallationMedia: Kubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150219.1)
  LightdmGreeterLog:
   QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
   QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
   Bus::open: Can not get ibus-daemon's address.
   IBusInputContext::createInputContext: no connection to ibus-daemon
   file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  NonfreeKernelModules: fglrx
  Package: xorg 1:7.7+1ubuntu8.1
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-50-generic root=UUID=13cf69b2-83fd-4907-ba34-fa3e24e8294a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-50.67~14.04.1-generic 3.16.7-ckt16
  Tags:  trusty kubuntu
  Uname: Linux 3.16.0-50-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo users
  _MarkForUpload: True
  dmi.bios.date: 10/27/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.00
  dmi.board.name: QC5000-ITX/PH
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.00:bd10/27/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnQC5000-ITX/PH:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.
  version.compiz: compiz N/A
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Tue Oct 13 20:01:14 2015
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
  xserver.video_driver: fglrx

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References

[Bug 1499556] [NEW] Computer Reboots Instead of Halting
From: Ed Novak, 2015-09-24