touch-packages team mailing list archive

[Adam Carter <accounts@xxxxxxxxxxxxxx>]

apport information

** Attachment added: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/bugs/1500387/+attachment/4496208/+files/ProcCpuinfo.txt

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https://bugs.launchpad.net/bugs/1500387

Title:
  System boots to a black screen and the customer has to close the lid
  and reopen it to trigger a DPMS event and then video is restored

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  [Summary]
  System boots to a black screen and the customer has to close the lid and reopen it to trigger a DPMS event and then video is restored

  [Reproduce Steps]
  1. System boots to a black screen
  2. Close the lid and reopen it

  [Results]
  Expected: Normal boot
  Actual: Blank screen

  [Additional Information]
  CID:
  Base Image:
  Product Name: "Ubuntu 14.04.3 LTS" on Dell XPS 13 9343
  BIOS Version: A05
  Kernel Version: 3.13.0-63-generic
  CPU: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
  GPU: Intel Corporation Broadwell-U Integrated Graphics (rev 09)

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