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Message #111345
[Bug 1500387] Re: System boots to a black screen and the customer has to close the lid and reopen it to trigger a DPMS event and then video is restored
Adam Carter, it will help immensely if you filed a new report via a terminal:
ubuntu-bug xorg
Please ensure you have the package xdiagnose installed, and that you
click the Yes button for attaching additional debugging information.
Also, please feel free to subscribe me to it.
** Changed in: xorg (Ubuntu)
Status: Confirmed => Incomplete
** Tags removed: apport-collected compiz-0.9 ubuntu vivid
** Attachment removed: "BootLog.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496220/+files/BootLog.txt
** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496221/+files/CurrentDmesg.txt
** Attachment removed: "Dependencies.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496222/+files/Dependencies.txt
** Attachment removed: "DpkgLog.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496223/+files/DpkgLog.txt
** Attachment removed: "JournalErrors.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496224/+files/JournalErrors.txt
** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496225/+files/Lspci.txt
** Attachment removed: "Lsusb.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496226/+files/Lsusb.txt
** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496227/+files/ProcCpuinfo.txt
** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496228/+files/ProcInterrupts.txt
** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496229/+files/ProcModules.txt
** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496230/+files/UdevDb.txt
** Attachment removed: "XorgLog.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496231/+files/XorgLog.txt
** Attachment removed: "XorgLogOld.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496232/+files/XorgLogOld.txt
** Attachment removed: "Xrandr.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496233/+files/Xrandr.txt
** Attachment removed: "xdpyinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496234/+files/xdpyinfo.txt
** Attachment removed: "xserver.devices.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+attachment/4496235/+files/xserver.devices.txt
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1500387
Title:
System boots to a black screen and the customer has to close the lid
and reopen it to trigger a DPMS event and then video is restored
Status in xorg package in Ubuntu:
Incomplete
Bug description:
[Summary]
System boots to a black screen and the customer has to close the lid and reopen it to trigger a DPMS event and then video is restored
[Reproduce Steps]
1. System boots to a black screen
2. Close the lid and reopen it
[Results]
Expected: Normal boot
Actual: Blank screen
[Additional Information]
CID:
Base Image:
Product Name: "Ubuntu 14.04.3 LTS" on Dell XPS 13 9343
BIOS Version: A05
Kernel Version: 3.13.0-63-generic
CPU: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
GPU: Intel Corporation Broadwell-U Integrated Graphics (rev 09)
To manage notifications about this bug go to:
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