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Message #111864
[Bug 1507668] Re: Ubuntu One account deleted after OTA-7 upgrade
Here some additional details :
1. My account was already here before the OTA-7 upgrade
2. My account was here too after the OTA-7 upgrade
3. When i'm trying to install a new app, i've got a error message from the store : "Authentication failed, please connect to your Ubuntu One account"
4. When the error is displayed on the store, my account is deleted in my Accounts.
5. When i try to add my account from the store, i'm redirected to the step 3 ...
To be sure, i've done this :
1. I had deleted the token for my Ubuntu phone in my Ubuntu One account
2. I added my Ubuntu One account directly in my Accounts on the phone
3. I checked that a new token was generated in my Ubuntu One account (this part is OK)
4. I tried to install a new app
5. Same things, same error ...
I tried to install 2 apps : Dekko and uDropCabin.
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to ubuntuone-credentials in
Ubuntu.
https://bugs.launchpad.net/bugs/1507668
Title:
Ubuntu One account deleted after OTA-7 upgrade
Status in Canonical System Image:
Incomplete
Status in ubuntuone-credentials package in Ubuntu:
Incomplete
Bug description:
Hi,
Since i upgraded my phone with OTA-7, my Ubuntu account is deleted
systematically when i'm trying to install a new application (like
Dekko).
Phone : Meizu MX4 Ubuntu Edition
OS : Ubuntu 15.04 (r6)
Last update date : 2015-10-19
Steps to reproduce the bug :
1. Add an Ubuntu One account in Accounts
2. Open Ubuntu Store
3. Choose an application to install
4. Click on install button
5. The store demand an Ubuntu One account
6. Check your accounts, your Ubuntu One account has been deleted
To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1507668/+subscriptions