← Back to team overview

touch-packages team mailing list archive

[Bug 1508310] Re: Aquaris E4, 5 Ubuntu PIN/Passphrase lockout error

 

I'm guessing on ubuntu-touch-session here, if there's a better place to
assign it, please feel free; I'd be curious to know where it is, in that
case.

Thanks

** Also affects: ubuntu-touch-session (Ubuntu)
   Importance: Undecided
       Status: New

** Information type changed from Private Security to Public

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to ubuntu-keyboard in Ubuntu.
https://bugs.launchpad.net/bugs/1508310

Title:
  Aquaris E4,5 Ubuntu PIN/Passphrase lockout error

Status in ubuntu-keyboard package in Ubuntu:
  New
Status in ubuntu-touch-session package in Ubuntu:
  New

Bug description:
  I changed my password in terminal with 'passwd'

  Then I checked to see if my PIN was changed automatically because I
  had a PIN and not a passphrase to access the phone. I changed it to
  have a more secure login as I am doing some development.

  Now I'm locked out because:
  1) my passphrase is not a PIN
  2) the only input keypad is for PINs (it is a numerical pad and not a lettered keyboard, so I can't enter the passphrase)

  Any ideas of how to regain access? I know the old PIN and the new
  passphrase, if there's any way of booting directly to command line to
  change it back to a numerical pin.

  I am running OTA 7 freshly updated 15.04
  since I have no access I don't have much info

  let me know if there's anything I can do and thanks for whatever help.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-keyboard/+bug/1508310/+subscriptions