touch-packages team mailing list archive

[Pe <peterwerner@xxxxxxxxxxxxx>]

Public bug reported:

After installing Ubuntu on a new Acer aspire u5 620 I found that the
wireless keyboard is not working properly (Keyboard: Acer KBRF96211).
The mouse works just fine and I can use the arrow keys in the grub menu
(so I am sure the usb plug is working). Moreover, I just realized, that
while pressing Fn the function keys are working but not the regular keys
(either with or without pressing the function key)?! I have tried it
with 14.10 15.04 and 15.10.

I disabled the touchscreen in the file 10-evdev.conf to make sure it
does not interfere with the wireless keyboard but nothing changed. When
I plug in a regular usb-keyboard it is recognized immediately and works
fine.

Did anyone experience this before?

Can you think of a workaround to "establish contact" to the other keys
on the keyboard? Or do you see a chance to obtain or adapt specific
drivers? I really like Ubuntu and want to keep using it, any help would
be appreciated

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:
 
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Oct 25 12:40:27 2015
DistUpgraded: 2015-10-25 08:41:39,601 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.248+bdcom, 3.19.0-31-generic, x86_64: installed
 bcmwl, 6.30.223.248+bdcom, 4.2.0-16-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:0859]
   Subsystem: Acer Incorporated [ALI] Device [1025:0859]
InstallationDate: Installed on 2014-10-27 (363 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Acer Aspire U5-620
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=4b1b5f51-933c-44bc-a59b-9cd27b3a6af5 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to wily on 2015-10-25 (0 days ago)
dmi.bios.date: 03/28/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P11-A1
dmi.board.name: Aspire U5-620
dmi.board.vendor: Acer
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 13
dmi.chassis.vendor: Acer
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd03/28/2014:svnAcer:pnAspireU5-620:pvr:rvnAcer:rnAspireU5-620:rvr:cvnAcer:ct13:cvrToBeFilledByO.E.M.:
dmi.product.name: Aspire U5-620
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Sun Oct 25 12:17:19 2015
xserver.configfile: default
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               61745 
 vendor                                     ACR
xserver.version: 2:1.17.2-1ubuntu9

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 ubuntu wily

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1509792

Title:
  only function keys but not the regular keys working, acer aspire U5
  620

Status in xorg package in Ubuntu:
  New

Bug description:
  After installing Ubuntu on a new Acer aspire u5 620 I found that the
  wireless keyboard is not working properly (Keyboard: Acer KBRF96211).
  The mouse works just fine and I can use the arrow keys in the grub
  menu (so I am sure the usb plug is working). Moreover, I just
  realized, that while pressing Fn the function keys are working but not
  the regular keys (either with or without pressing the function key)?!
  I have tried it with 14.10 15.04 and 15.10.

  I disabled the touchscreen in the file 10-evdev.conf to make sure it
  does not interfere with the wireless keyboard but nothing changed.
  When I plug in a regular usb-keyboard it is recognized immediately and
  works fine.

  Did anyone experience this before?

  Can you think of a workaround to "establish contact" to the other keys
  on the keyboard? Or do you see a chance to obtain or adapt specific
  drivers? I really like Ubuntu and want to keep using it, any help
  would be appreciated

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  NonfreeKernelModules: wl
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sun Oct 25 12:40:27 2015
  DistUpgraded: 2015-10-25 08:41:39,601 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
   bcmwl, 6.30.223.248+bdcom, 3.19.0-31-generic, x86_64: installed
   bcmwl, 6.30.223.248+bdcom, 4.2.0-16-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0859]
     Subsystem: Acer Incorporated [ALI] Device [1025:0859]
  InstallationDate: Installed on 2014-10-27 (363 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Acer Aspire U5-620
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=4b1b5f51-933c-44bc-a59b-9cd27b3a6af5 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to wily on 2015-10-25 (0 days ago)
  dmi.bios.date: 03/28/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P11-A1
  dmi.board.name: Aspire U5-620
  dmi.board.vendor: Acer
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 13
  dmi.chassis.vendor: Acer
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd03/28/2014:svnAcer:pnAspireU5-620:pvr:rvnAcer:rnAspireU5-620:rvr:cvnAcer:ct13:cvrToBeFilledByO.E.M.:
  dmi.product.name: Aspire U5-620
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Sun Oct 25 12:17:19 2015
  xserver.configfile: default
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               61745 
   vendor                                     ACR
  xserver.version: 2:1.17.2-1ubuntu9

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