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[Bug 1508901] Re: Resolution Dysplay

 

Gilberto, thank you for reporting this and helping make Ubuntu better.

As per http://www.dell.com/support/home/us/en/19/product-
support/product/precision-t3400/drivers an update to your computer's
buggy and outdated BIOS is available (A14). If you update to this
following https://help.ubuntu.com/community/BIOSUpdate does it change
anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: latest-bios-a14

** Tags removed: latest-bios-a14
** Tags added: bios-outdated-a14

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1508901

Title:
  Resolution Dysplay

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  ACPI PDD failure error
  Display Black

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.19.0-31.36~14.04.1-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-31-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  340.93  Wed Aug 19 16:49:15 PDT 2015
   GCC version:  gcc version 4.8.4 (Ubuntu 4.8.4-2ubuntu1~14.04)
  ApportVersion: 2.14.1-0ubuntu3.16
  Architecture: amd64
  Date: Thu Oct 22 09:57:20 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 3.19.0-31-generic, x86_64: installed
   nvidia-340, 340.93, 3.19.0-31-generic, x86_64: installed
  GraphicsCard:
   NVIDIA Corporation G84GL [Quadro FX 1700] [10de:040f] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: NVIDIA Corporation Device [10de:049a]
  InstallationDate: Installed on 2015-10-21 (0 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Dell Inc. Precision WorkStation T3400
  ProcEnviron:
   LANGUAGE=pt_BR:pt:en
   PATH=(custom, no user)
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-31-generic root=UUID=8d33b312-402f-46a9-90c5-29d8c01a6df5 ro splash quiet
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/04/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0TP412
  dmi.board.vendor: Dell Inc.
  dmi.chassis.asset.tag: 090928
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd06/04/2009:svnDellInc.:pnPrecisionWorkStationT3400:pvr:rvnDellInc.:rn0TP412:rvr:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision WorkStation T3400
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.65+git1510210630.c745e5~gd~t
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Thu Oct 22 09:56:38 2015
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        HID 04f3:0103        KEYBOARD, id 8
   input        HID 04f3:0103        KEYBOARD, id 9
   input        PIXART USB OPTICAL MOUSE MOUSE, id 10
  xserver.errors: open /dev/fb0: No such file or directory
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.17.1-0ubuntu3.1~trusty1

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