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Message #113292
[Bug 1509355] Re: xorg crashes because of intel gpu driver
Martin Vysny, thank you for reporting this and helping make Ubuntu
better.
As per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5405133&swLangOid=8&swEnvOid=4060
an update to your computer's buggy and outdated BIOS is available
(1.33). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-1.33
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1509355
Title:
xorg crashes because of intel gpu driver
Status in xorg package in Ubuntu:
Incomplete
Bug description:
Suddenly and without any warning the screen became blank and lightdm
rebooted. I have found these interesting lines in dmesg:
[14137.598202] [drm:intel_set_pch_fifo_underrun_reporting [i915]] *ERROR* uncleared pch fifo underrun on pch transcoder A
[14137.598222] [drm:intel_pch_fifo_underrun_irq_handler [i915]] *ERROR* PCH transcoder A FIFO underrun
[14137.608538] [drm:intel_set_cpu_fifo_underrun_reporting [i915]] *ERROR* uncleared fifo underrun on pipe B
[14137.608552] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe B FIFO underrun
[14245.095875] [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe A (start=601133 end=601134)
[14697.328451] hrtimer: interrupt took 381228 ns
[14744.724686] [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe B (start=36973 end=36974)
[17123.949459] usb 1-2: USB disconnect, device number 9
[17794.824728] [drm:intel_dp_start_link_train [i915]] *ERROR* failed to enable link training
[17794.830525] [drm:intel_dp_complete_link_train [i915]] *ERROR* failed to start channel equalization
This *may* be related to screen switching (undocking/docking of the
notebook with an external monitor attached), but I am not sure at all.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Oct 23 15:03:40 2015
DistUpgraded: 2015-10-23 09:58:52,432 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.248+bdcom, 3.19.0-31-generic, x86_64: installed
bcmwl, 6.30.223.248+bdcom, 4.2.0-16-generic, x86_64: installed
virtualbox, 5.0.4, 3.19.0-31-generic, x86_64: installed
virtualbox, 5.0.4, 4.2.0-16-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:1993]
InstallationDate: Installed on 2015-04-02 (203 days ago)
InstallationMedia: Ubuntu-Server 14.10 "Utopic Unicorn" - Release amd64 (20141022.2)
MachineType: Hewlett-Packard HP ProBook 640 G1
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-16-generic root=/dev/mapper/vg--root-lv--root ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to wily on 2015-10-23 (0 days ago)
dmi.bios.date: 09/03/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L77 Ver. 01.21
dmi.board.name: 1993
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 16.39
dmi.chassis.asset.tag: 5CG4454VRQ
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL77Ver.01.21:bd09/03/2014:svnHewlett-Packard:pnHPProBook640G1:pvrA3009DD10303:rvnHewlett-Packard:rn1993:rvrKBCVersion16.39:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 640 G1
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Fri Oct 23 14:55:44 2015
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 4669
vendor AUO
xserver.version: 2:1.17.2-1ubuntu9
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