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Message #113641
[Bug 1476343] Re: Freeze on screensaver deactivate when set to lock on screensaver activate
Carl Miller, as per http://us.msi.com/support/nb/GT70-Dominator-GTX-
970M.html#down-bios&Win8.1%2064 an update to your computer's buggy and
outdated BIOS is available (71D). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-71d
** Attachment removed: "ProcEnviron.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1476343/+attachment/4431679/+files/ProcEnviron.txt
** Attachment removed: "Dependencies.txt"
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1476343/+attachment/4431678/+files/Dependencies.txt
--
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Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1476343
Title:
Freeze on screensaver deactivate when set to lock on screensaver
activate
Status in xorg package in Ubuntu:
Incomplete
Bug description:
A few months ago, I started having a problem where my laptop would
freeze and require a hard reboot when I tried to wake it from
screensaver. I tried turning light-locker off; this fixed the
problem. However, now due to company policy, I have to turn light-
locker back on, and found that the problem still existed. After some
searching, and trying different things, I've found that if I set
light-locker to activate on screensaver *deactivate*, then everything
works properly, and when I wake the laptop from screensaver, I'm
presented with a blank X background and password dialog. If I set
light-locker back to activate on screensaver *activate*, then my
computer continues to run until I press a key or touch the touchpad,
at which point it freezes.
Note, I keep suspend and hibernate turned off completely on this
laptop, and almost never run on battery. The above happens when
plugged into AC power. It would appear to be purely in the realm of
light-locker and the screensaver.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-57.95-generic 3.13.11-ckt21
Uname: Linux 3.13.0-57-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CurrentDesktop: XFCE
Date: Mon Jul 20 10:45:46 2015
InstallationDate: Installed on 2014-07-22 (362 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: XFCE
DistUpgraded: Fresh install
DistroCodename: trusty
DistroRelease: Ubuntu 14.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:1106]
NVIDIA Corporation GK104M [GeForce GTX 870M] [10de:1199] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:1106]
InstallationDate: Installed on 2014-07-22 (461 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
LightdmGreeterLog:
** (lightdm-gtk-greeter:2919): WARNING **: Failed to load user image: Failed to open file '/home/chaz/.face': No such file or directory
init: indicator-power main process (3022) killed by TERM signal
init: indicator-application main process (3031) killed by TERM signal
LightdmGreeterLogOld:
** (lightdm-gtk-greeter:2831): WARNING **: Failed to load user image: Failed to open file '/home/chaz/.face': No such file or directory
init: indicator-power main process (2949) killed by TERM signal
init: indicator-application main process (2958) killed by TERM signal
MachineType: Micro-Star International Co., Ltd. GT70 2PC
Package: xorg 1:7.7+1ubuntu8.1
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-65-generic root=UUID=9dda5f94-8c6c-45a4-8a4c-38b3f69a8b15 ro rootflags=subvol=@ rootflags=discard,ssd,compress=no,subvol=@ quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-65.105-generic 3.13.11-ckt26
Tags: trusty ubuntu
Uname: Linux 3.13.0-65-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo usrp wireshark
_MarkForUpload: True
dmi.bios.date: 02/12/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E1763IMS.70T
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-1763
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.C
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1763IMS.70T:bd02/12/2014:svnMicro-StarInternationalCo.,Ltd.:pnGT702PC:pvrREV0.C:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1763:rvrREV0.C:cvnMicro-StarInternational:ct10:cvrN/A:
dmi.product.name: GT70 2PC
dmi.product.version: REV:0.C
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon Oct 5 09:58:38 2015
xserver.configfile: default
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
NOUVEAU(G0): Failed to initialise context object: 2D_NVC0 (0)
NOUVEAU(G0): Error initialising acceleration. Falling back to NoAccel
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5920
vendor CMO
xserver.version: 2:1.15.1-0ubuntu2.7
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