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Message #113945
[Bug 1508826] Re: [20ANCTO1WW, Realtek ALC3232, Black Headphone Out, Left] No sound at all when headset plugged in
** Also affects: alsa-driver
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1508826
Title:
[20ANCTO1WW, Realtek ALC3232, Black Headphone Out, Left] No sound at
all when headset plugged in
Status in ALSA driver:
New
Status in alsa-driver package in Ubuntu:
Incomplete
Bug description:
Sounds works fine through the internal speakers, but once I plug a
headset or headphones (I tried two things, in case one was broken) in
to the audio out, I get nothing.
Looking in alsamixer, plugging the headset in mutes the 'Speaker'
output and unmutes the 'Headphone' output, and restores the Master
volume to its previous headset-in value. Unplugging the headset does
the opposite (mutes 'Headphone'; unmutes 'Speaker'), as I would
expect.
This was working on vivid, so a definite regression, I think.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: daniel 5155 F.... pulseaudio
/dev/snd/controlC0: daniel 5155 F.... pulseaudio
Date: Thu Oct 22 09:37:39 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-09-04 (412 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/controlC1', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 127: polkit-agent-helper-1: error response to PolicyKit daemon: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: No session for cookie
Error executing command as another user: Not authorized
This incident has been reported.
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: No sound at all
Title: [20ANCTO1WW, Realtek ALC3232, Black Headphone Out, Left] No sound at all
UpgradeStatus: Upgraded to wily on 2015-10-21 (0 days ago)
dmi.bios.date: 05/21/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GLET70WW (2.24 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20ANCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50512 STD
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGLET70WW(2.24):bd05/21/2014:svnLENOVO:pn20ANCTO1WW:pvrThinkPadT440p:rvnLENOVO:rn20ANCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20ANCTO1WW
dmi.product.version: ThinkPad T440p
dmi.sys.vendor: LENOVO
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References