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[Bug 1506490] Re: Print dialog - getting printer information failed

 

Assuming that this is the same bug in gtk, I'm leaving this open to SRU
the fix to gtk 3.10.8 on Trusty.

The other bug is for gtk 3.14 and probably contains changes that
wouldn't be good for Trusty.

** This bug is no longer a duplicate of bug 1473006
   [SRU] New upstream release 3.14.15

** Also affects: gtk+3.0 (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: gtk+3.0 (Ubuntu)
   Importance: Undecided => Medium

** Tags added: trusty

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https://bugs.launchpad.net/bugs/1506490

Title:
  Print dialog - getting printer information failed

Status in ubuntu-mate:
  New
Status in gtk+3.0 package in Ubuntu:
  New

Bug description:
  Running Ubuntu Mate 14.04 a number of printers fail when used from the
  print dialog. However they can be printed to successfully from
  LIbreOffice and can also have a test page sent to them.

  When using the system print dialog the status of the printer is set
  to:

  'Getting printer information failed'

  And the Print button is disabled.

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